
1001 - 5000 employees
Founded 1987
🏥 Healthcare
📦 Logistics
💼 Consulting
Healthcare • Logistics • Consulting
DISA Global Solutions, Inc. is a leading provider of background screening, drug and alcohol testing, and compliance solutions for employers. Since 1986, the company has been helping employers hire and retain top talent by offering consolidated solutions that save time and resources. DISA's expertise includes background screening, drug testing, occupational health services, transportation compliance, and more. They serve a diverse range of industries, including healthcare, transportation, retail, finance, and entertainment, among others. DISA aims to help customers navigate complex screening laws, improve workplace safety, and build comprehensive compliance programs. The company is also known for its contractor management and entertainment compliance solutions. With a focus on integrating innovative technologies, DISA Global Solutions strives to enhance workforce compliance and safety across North America.
🔥 1 minute ago
🇺🇸 United States – Remote
💵 $55k - $70k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 0%
Where this job comes from
Posted on DISA Global Solutions, Inc.'s careers page, not through a job board
First seen by Remote Rocketship 1 minute ago
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1001 - 5000 employees
Founded 1987
🏥 Healthcare
📦 Logistics
💼 Consulting
Healthcare • Logistics • Consulting
DISA Global Solutions, Inc. is a leading provider of background screening, drug and alcohol testing, and compliance solutions for employers. Since 1986, the company has been helping employers hire and retain top talent by offering consolidated solutions that save time and resources. DISA's expertise includes background screening, drug testing, occupational health services, transportation compliance, and more. They serve a diverse range of industries, including healthcare, transportation, retail, finance, and entertainment, among others. DISA aims to help customers navigate complex screening laws, improve workplace safety, and build comprehensive compliance programs. The company is also known for its contractor management and entertainment compliance solutions. With a focus on integrating innovative technologies, DISA Global Solutions strives to enhance workforce compliance and safety across North America.
• Act as the main point of contact for a portfolio of assigned clients, building trust and delivering proactive support and solutions • Gain deep insight into clients’ business models, hiring and onboarding processes, goals, KPIs, and workflows • Develop and maintain detailed account and project plans • Grow accounts through upsells and cross-selling • Serve as a strategic partner and identify innovative solutions • Engage stakeholders from procurement teams through C-suite executives to identify opportunities and close business • Track and analyze sales trends, revenue generation, and competitive threats • Meet or exceed revenue targets and account growth objectives • Ensure services align with client goals, expectations, and internal KPIs • Lead and deliver impactful Quarterly Business Reviews, often onsite and in person • Prepare for and follow up on presentations, site visits, and strategy sessions • Articulate service offerings, pricing, and processes according to client priorities • Identify and resolve systemic issues through root cause analysis and solution implementation • Coordinate with internal and external stakeholders on client needs and project deliverables • Oversee and follow up on client escalations and open operational, billing, technology, or customer service issues • Maintain accurate account records in Salesforce CRM • Share and implement account management best practices • Participate in additional projects and responsibilities as needed
• High School Diploma or GED required; Associate’s degree preferred, or equivalent work experience • Minimum 3 years of experience in strategic Account Management, preferably in the pre-hire screening, background screening, or HR services industry • Proven success managing complex solutions with senior-level stakeholders, including C-suite executives • Strong communication, negotiation, and presentation skills • Ability to build and sustain relationships across all levels of an organization • Organized, self-motivated, and results-driven, with excellent attention to detail • Professional demeanor with high business maturity and problem-solving capabilities • High level of proficiency in Microsoft Office and CRM tools such as Salesforce • Willingness to work flexible hours and travel occasionally for client meetings or industry events • Strong business writing practices and analytical skills, including the ability to interpret business and technical documents • Ability to work Monday–Friday, 8:00 am–5:00 pm CST • Travel expected up to 5%, potentially increasing based on business needs • Ability to meet the stated physical requirements, with reasonable accommodations available
• Personal and Sick Paid Time Off • 401k with a highly competitive match • 11 Paid Holidays • Medical/Dental and Vision • Group Life Insurance, HSA/FSA • Employee Assistance Program • Educational Assistance Program • Ongoing training through the internal learning and development team • Monthly appreciation events • Opportunities for career advancement
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