Global Key Account Manager – Textiles

🔥 8 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $89k - $119k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SGS

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1878

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

SGS is the world's leading Testing, Inspection, and Certification (TIC) company, providing a comprehensive range of services designed to assure quality and integrity across various sectors. SGS is focused on sustainability, offering climate action services and an all-encompassing ESG portfolio under its IMPACT NOW suite. The company has ambitious targets for growth by 2027, driven by its strategy to address global megatrends. SGS operates globally, providing business assurance, connectivity and products, digital trust, health and nutrition, and solutions for industries and the environment.

📋 Description

• Drive and generate opportunities for revenue growth within assigned global accounts • Develop global account strategies and translate them into pragmatic action plans • Coordinate account activities and ensure goals and objectives are achieved within prescribed time frames • Serve as the main point of contact for assigned clients • Facilitate coordination of job orders, inquiries, and technical exchanges among SGS affiliates, offices, and personnel • Maximize revenue potential by networking with account decision-makers • Attend client meetings for marketing, business development, technical governance, performance reviews, conflict resolution, invoices, and reports • Monitor communications, updates, reports, and invoices for compliance with account requirements • Take responsibility for global agreements, contracts, and claim management • Establish and monitor KPIs, service-level agreements, customer satisfaction, and financial targets • Monitor revenue trends and take corrective action • Resolve service delivery issues and customer concerns • Collaborate with international teams and promote best practices • Investigate new opportunities for the Business Line and other SGS Business Lines • Provide education, information, technical assistance, and backup to SGS offices • Monitor client activities, market developments, legislation, and competitor activity • Chase outstanding invoices and monitor DSO • Report global account status and issues to management • Promote SGS’s image, capability, and integrity • Maintain safe behavior and comply with SGS policies and procedures • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree or equivalent — Required • Educational background in Analytical Sciences, Engineering or business-relevant education • 5 years experience in account management, customer services or other relevant experience with successful track record • Minimum of 2 years experience in the industry for the relevant business unit (Softlines) • Experience in international / multi-cultural environments • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment • Ability to perform each essential duty satisfactorily with or without reasonable accommodations • Compliance with SGS policies, procedures, and Code of Integrity and Professional Conduct

🏖️ Benefits

• Medical, dental and vision insurance • Life insurance • Employee assistance programs • 401(k) with company match (immediate vesting upon enrollment) • Online training courses • Virtual and classroom development experiences • Tuition reimbursement program • Paid-time off • Family leave • Remote work availability