Account Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Own a book of assigned accounts and drive renewal, retention, and expansion revenue against monthly targets • Identify, qualify, and close upsell and cross-sell opportunities across the product catalog • Conduct consultative account reviews and position product value, features, and pricing • Deliver live demonstrations of DrChrono platform functions, including scheduling, billing workflows, DrChrono Payments, AI Scribe, and Health Gorilla integration • Manage renewals, identify churn risk, and develop retention strategies • Build and manage a Salesforce pipeline with accurate stages, close dates, notes, forecasts, and dashboards • Review account history, opportunities, and cases to inform account strategy • Prepare and send agreements via DocuSign and communicate terms, pricing, renewal, and cost-change policies • Serve as the primary commercial contact for assigned accounts • Respond to customer cases and emails within a 24-hour service level • Partner with Customer Success, Support, and Product teams and escalate priority issues, bugs, and feature requests • Help customers understand practice-level and provider-level configuration areas and direct them to support resources • Maintain knowledge of the DrChrono platform, product catalog, pricing, and value positioning • Review Gong calls, knowledge base content, and product documentation to improve sales and product skills • Work independently and use available resources to resolve questions before escalating

🎯 Requirements

• Demonstrated ability to communicate product value, uncover needs, and close opportunities • Goal-oriented and data-driven, with comfort working toward monthly revenue targets • Strong verbal, written, and presentation skills, including leading virtual product demonstrations • Strong organizational, time-management, and follow-through skills • Ability to work independently, take ownership of results, and learn new software quickly • 1+ year of experience in account management, sales, or a customer-facing role (Preferred) • Experience using Salesforce (pipeline management and forecasting), Gong, Slack, Zoom, Google Workspace, and DocuSign (Preferred) • EHR, practice management, medical billing, or healthcare SaaS experience (Preferred) • 4-year college degree or equivalent experience (Preferred) • Must be eligible to work without sponsorship in the United States • May require travel to EverCommerce's Corporate Headquarters in Denver, Colorado, or other office locations around North America

🏖️ Benefits

• Flexibility to work where and how you want within your country of employment: in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend • 401(k) with up to a 4% match and immediate vesting • Flexible and generous time off (FTO) • Employee Stock Purchase Program • Monthly variable commission