Junior Service Representative

🔥 14 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $24 - $29 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WithMe, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🍽️ Food & Beverage

💼 Consulting

✈️ Travel

Food & Beverage • Consulting • Travel

WithMe, Inc. is a company that specializes in enhancing living experiences through innovative amenity solutions. Their offerings include PrintWithMe, a service that provides convenient and eco-friendly printing, and SipWithMe, a premium coffee amenity that brings the café experience directly to multifamily properties and coworking spaces. By focusing on convenience, cost savings, and elevated quality, WithMe aims to improve resident satisfaction and streamline operations for property managers.

📋 Description

• Provide courteous, outstanding customer service during site visits • Install, program, calibrate, and maintain bean-to-cup coffee equipment • Work with coffee equipment manufacturers by phone or video to repair machines in the warehouse and at client sites • Visit client locations in the designated region to deliver products • Perform preventative maintenance and change water filters • Support wireless printer stations and implement solutions for new customers • Maintain accurate inventory of parts and tools • Collaborate with Operations and Client Experience teams • Report to the Field Service Supervisor • Serve as the face of WithMe, Inc. to customers and ensure equipment is installed, serviced, and maintained to high standards

🎯 Requirements

• Located in Dallas, TX • At least 1 year of experience in a customer-facing or field service role • Strong communication skills and a customer-obsessed mindset • Mechanical aptitude; basic plumbing knowledge or willingness to learn • Valid driver’s license and ability to travel regionally • Ability to lift 65–90 lbs. with assistance • Ability to perform regular physical tasks such as standing, sitting, squatting, crouching, and reaching • Self-motivated, detail-oriented, and committed to high-quality service delivery • Willingness to learn new systems, equipment, and processes • Interest in coffee and/or printing technology is a plus

🏖️ Benefits

• 100% remote work environment • Employee equity • Comprehensive health, dental, vision, life, and disability coverage • Retirement plan with company match • FSA and HSA accounts • Competitive paid time off • Annual training/education allowance • Flexible vacation for full-time salaried exempt employees • Fun and inspiring in-person team event opportunities • Collaborative, smart, and forward-thinking team • Direct, meaningful impact as the company scales

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