Infringement Manager

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DistroKid

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

👥 B2C

☁️ SaaS

💰 Venture Round on 2021-08

Music • B2C • SaaS

DistroKid is a digital music distribution service that provides musicians with a simple way to upload and distribute their music to major streaming platforms and online stores like Spotify, Apple Music, Amazon, Tidal, TikTok, YouTube, and more. It offers unlimited uploads for a low annual fee, allowing musicians to keep 100% of their earnings. DistroKid is known for its fast distribution times and unique features that support artists' promotional needs, such as Hyperfollow pages, playlist submissions, and video creation tools. The service caters to a wide variety of musicians, including solo artists, bands, producers, and labels, making it a popular choice among independent artists looking to maintain control over their music distribution.

📋 Description

• Manage a team of Infringement Specialists, providing daily support, coaching, and regular performance feedback. • Oversee queue activity across copyright, trademark, and impersonation claims. • Act as the operational lead for team check-ins, claim reviews, and urgent or escalated issues. • Liaise with Legal to escalate high-risk matters and align decisions with legal guidance and platform policy. • Partner with Quality Control to design, evaluate, and improve infringement-prevention tools and systems. • Work with Creator Services on artist concerns and high-sensitivity cases. • Coordinate with Legal, Finance, Engineering, Fraud, Quality Control, and Support. • Review complex or high-impact cases and provide quality assurance. • Own performance metrics and reporting, establish KPIs, and use data to improve operations. • Develop workflows, documentation, and decision-making tools with Legal Operations. • Lead onboarding, training, and ongoing team development. • Improve operational efficiency, reduce error rates, and scale enforcement practices. • Monitor copyright and platform-enforcement trends and apply learnings to improve outcomes.

🎯 Requirements

• 7+ years of experience in copyright enforcement, digital rights management, trust & safety, legal operations, content moderation, or a closely related field, including significant music, digital media, or online platform experience. • 3+ years of people management experience, including coaching, performance management, employee development, and leading operational teams. • Strong working knowledge of the DMCA, copyright and trademark enforcement, takedown procedures, and digital rights management. • Excellent organizational, analytical, and critical-thinking skills with strong attention to detail. • Ability to handle sensitive and confidential information with discretion in high-pressure situations. • Exceptional written and verbal communication skills. • Familiarity with Airtable, Google Workspace, Claude Code, Zendesk, Confluence, and other operational or legal tools. • Collaborative, proactive mindset focused on protecting creators and enforcing policy fairly and consistently. • Demonstrated success improving operational processes through data-driven decisions, workflow optimization, and cross-functional collaboration.

🏖️ Benefits

• Retirement plans (401k, SIPP, RRSP, etc.) • Health insurance • Generous paid time off • Parental leave • Home office allowance • Flexible work schedules • Paid and discounted subscriptions • Regular engagement activities