Patient Enrollment Specialist

Job not on LinkedIn

🔥 2 hours ago

🇺🇸 United States – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Diverge Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🌍 Social Impact

Healthcare • Healthcare Insurance • Social Impact

Diverge Health is a company dedicated to empowering primary care practices to deliver the highest quality care to underserved patients. The company provides infrastructure support to primary care providers, including highly trained community health teams, administrative aids, and technology solutions for local population health management. Diverge Health aims to enhance healthcare outcomes and assist practices in transitioning to value-based payment models. The company grew its foundation by acquiring the intellectual property of City Health Works, focusing on deploying trusted community health workers to assist patients in effectively managing care and reducing complications. Diverge Health plays a pivotal role in improving primary care delivery, patient health literacy, and providing better financial performance and provider satisfaction for payors.

📋 Description

• Conduct a high volume of outbound calls to patients referred by primary care providers or health plans • Educate patients about Diverge Health’s care management programs • Address patient concerns and overcome objections to program participation • Build trust with patients and tailor conversations to individual needs • Schedule follow-up appointments and coordinate patient onboarding with Health Coaches and internal teams • Ensure a seamless transition for patients entering Diverge Health’s programs • Maintain accurate, organized patient interaction records using CRM systems such as Salesforce • Track outreach metrics and contribute to team performance goals • Report to the Director of Central Care Operations • Connect patients with resources for chronic conditions including diabetes, hypertension, COPD, CHF, asthma, and mild to moderate depression and anxiety

🎯 Requirements

• 1-2 years of experience doing high-volume cold outreach via phone calls • Healthcare experience preferred • Exceptional communication and interpersonal skills with a high level of empathy • Familiarity with CRM systems (e.g., Salesforce) and call management tools, including basic administration • General knowledge of healthcare system functions, including payers, Medicaid vs. Medicare, and FFS • Experience in chronic disease management or healthcare best practices for common chronic illnesses is a plus • Strong organizational skills and ability to manage multiple tasks simultaneously • Must be authorized to work in the United States without employer sponsorship, now or in the future • Must be able to work within Eastern and Central time zone operations; hiring is unavailable in Alaska and Hawaii

🏖️ Benefits

• Commission • Full-time hourly position • Equal employment opportunity and diversity, equity, and inclusion commitment