Call Center Representative, Bilingual

🕒 July 30

🤠 Texas – Remote

🤠 Texas – Remote

💵 $12 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Kids Dental Brands

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Kids Dental Brands is a company dedicated to providing high-quality dental care for children and families, regardless of their income. Founded in 2002 by Dr. Brad Roberts, the company focuses on creating a fun and upbeat environment for dental services. It has grown to become the support center for a network of over forty pediatric dental and orthodontic practices and is recognized as one of the largest providers of Medicaid dentistry in the country.

📋 Description

• Assist our pediatric and/or orthodontic dental offices • Handle inbound and outbound phone calls • Follow up with patients to confirm appointments, provide pre-visit instructions, and address any changes or cancellations • Verify insurance eligibility • Register new patients • Collect and update patient information in the dental offices database, ensuring accuracy and confidentiality • Maintain a professional and courteous tone during all interactions with patients, fostering a positive and welcoming environment

🎯 Requirements

• Applicants must reside in El Paso, TX • Applicants must be bilingual (English/Spanish) • 1+ year of customer service experience preferred • Reliable, dependable, and self-motivated • Coachable and willing to learn • Comfortable working remotely and using technology

🏖️ Benefits

• Work from the comfort of your home • No nights or weekends required at this time • Monthly bonus opportunities - earn up to an additional $200/month • Internet allowance up to $60/month for work expenses • Opportunity to grow your career with a supportive team • Health coverage • 401(K) retirement plan • PTO • Paid holidays • Wellness days to support your health, financial well-being, and work-life balance