Principal Technical Program Manager – Forward Deployed Engineering

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $162.5k - $254.7k / year

⏰ Full Time

🔴 Lead

🔧 Technical Program Manager

👻 Ghost score 1%

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Docker, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

☁️ SaaS

💰 $105M Series C on 2022-03

Consulting • SaaS

Docker, Inc is a company that simplifies the lives of developers by tackling the complexity of app development. They offer tools that allow developers to bring their ideas to life through containerization and orchestration, making the development process easier and more efficient. Docker's products, including Docker Desktop and Docker Hub, are widely adopted by millions of developers worldwide, enhancing workflows and providing an integrated development pipeline.

📋 Description

• Define FDE delivery standards, engagement model, and quality bar • Define metrics and targets for Forward Deployed Engineering • Turn engagement lessons into reusable practices and product improvements • Provide executives with status, risks, decisions needed, and ownership • Own FDE capacity management and staffing plans • Track customer and Product and Engineering commitments • Map dependencies, surface risks, negotiate dates, and hold teams accountable • Represent FDE with Product and Engineering leadership • Improve collaboration processes between Field, Product, and Engineering • Present FDE results and risks to executives and customer stakeholders • Set priorities for junior TPMs and mentor them in program management • Select tools and standards for tracking FDE work • Establish delivery standards, KPI targets, operating reviews, and capacity planning

🎯 Requirements

• 10+ years of technical program management experience, including 4+ years at Staff level or above • Experience supporting customer-facing engineering, professional services, or field engineering teams • Track record of delivering commitments on schedule for enterprise customers, including contractual or executive-visible deadlines • Experience defining standards, quality bars, and operating processes adopted by other teams • Experience running dependencies across many engineering teams without direct management authority • Strong technical background in cloud platforms, containers, and modern software delivery • Experience choosing metrics and setting targets with incomplete data • Executive communication skills • High agency and comfort working autonomously in a distributed, remote-first company • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience • Occasional travel to customer sites and Docker team gatherings • Familiarity with the agentic AI ecosystem, including coding agents and Model Context Protocol (MCP) • Experience with regulated or compliance-driven customers • Experience at a developer tools, infrastructure software, or platform company • Familiarity with Docker products, Kubernetes, and cloud-native development platforms

🏖️ Benefits

• Equity for all full-time employees • Remote-first work from home • Flexible scheduling • Generous PTO • Designated quarterly Whaleness Days • Designated end-of-year Whaleness break • Home office support • Technology stipend equivalent to US$100 net per month • Annual stipend for conferences, courses, certifications, and continued learning • 16 weeks of paid parental leave after six months of employment • Medical benefits • Retirement benefits • Paid holidays varying by country • Docker swag • Offices in Seattle and Paris for connection and collaboration

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