Implementation Specialist – SaaS Healthcare

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $50k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Dossier - Digital competency management

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

📚 Education

Healthcare Insurance • SaaS • Education

Dossier is a digital competency management platform designed specifically for the healthcare industry. It offers a comprehensive and intuitive dashboard that enables real-time skills reporting, competency tracking, and management across clinical departments. Dossier's platform helps healthcare organizations transition to paperless processes, saving time and improving efficiency in workforce management. With capabilities for creating customized reports and ensuring industry compliance, Dossier supports healthcare teams in maintaining high standards of care and improving patient outcomes. The platform integrates with various content sources, ensuring seamless alignment with current systems. Dossier primarily serves nursing departments and other healthcare entities, continually improving their operations through advanced competency management.

📋 Description

• Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded • Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing • Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations • Train customers on the use of the software, including best practices and workflow optimization • Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process • Coordinate collaboratively with internal teams to meet project milestones • Ensure a smooth transition from implementation to Customer Success

🎯 Requirements

• Bachelor's degree - Nursing Informatics degree a PLUS • 2+ years software implementation experience • Prior experience in a healthcare or health IT environment strongly preferred.

🏖️ Benefits

• 401(k) • Unlimited PTO • Health Insurance • 100% remote! You can work from ANYWHERE!