Account Executive, Mid-market

🕒 May 29

🌵 Arizona, California, +5 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🚗 Michigan – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Dovetail

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $63M Series A - Dovetail on 2022-01

SaaS • Artificial Intelligence • B2B

Dovetail is a SaaS platform that centralizes customer feedback and uses AI to analyze calls, tickets, surveys, interviews, and reviews into searchable insights, dashboards, reports and automated workflows. It provides AI-powered features — including classification, chat-based querying, document generation, dashboards, and agents — to help product, CX, and research teams turn feedback into prioritized work, roadmaps, and measurable business impact. Dovetail targets B2B and enterprise customers and emphasizes integrations, security and compliance (SOC 2, ISO 27001, HIPAA, GDPR) to support large organizations.

📋 Description

• Manage the end-to-end sales process. You'll own the full sales cycle for our mid-market prospects, from inbound lead to close, through a consultative sales approach. You will help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business. • Employ a consultative sales approach to help our prospects. You'll create and deliver your own consultative demonstrations of Dovetail, tailored to customer needs, for a range of audiences. • Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects. • Develop and maintain amazing relationships with your prospects. You foster a desire to help lead and their stakeholders in every interaction throughout the entire sales cycle to ensure a delightful and positive experience. You'll partner with customer success during the sales process to ensure your prospects are set up for success as they adopt Dovetail. • Help mature our global mid-market business. You'll work with the Sales team to contribute to the overall growth of our global small to medium-sized business, and pioneer new practices to improve our sales efficiency as we mature our product-led sales strategy.

🎯 Requirements

• Experience in a consultative sales role for a SaaS business. • Proven experience performing in a high-growth sales environment. Help us identify you by sharing your results. Ideally, you would have also contributed to an early-stage sales team. • Extensive consultative selling skills, with skills to navigate complex sales cycles, while delivering a delightful customer experience throughout the process. • Strong analytical and problem-solving skills, with the operational skills to develop, report on, simplify, and improve sales processes. • Concise communication so you can easily convey your thoughts, opinions, and feelings with customers and teammates. • The right attitude towards a sense of urgency, risk, and ambiguity that naturally comes with working at an early-stage start-up.

🏖️ Benefits

• Equity for everyone. Along with a competitive base salary, we offer options to keep us focused on driving long-term impact. • An environment designed for doing your best work, wherever you are. Our Sydney office is designed to maximize in-person first collaboration, while our US team is supported with a flexible remote set up. • Join our community. Find your people in a Doveclub, bond with your team on the regular, celebrate small wins, big milestones and cultural events with the whole company. • Learn & Thrive. Quench your thirst for knowledge with our generous L&D allowance or get support to Thrive, not just survive, using our wellness budget. • Ample PTO. Time off for the hard work you put in. 4 weeks accrued leave, floating public holidays and additional Kit Kat days throughout the year. • Work from anywhere. Up to 4 weeks per year to do your job anywhere in the world. • Generous parental leave. We offer up to 20 weeks of paid parental leave to support new parents. • 4 weeks at 4 years. 4 years is a long time in tech, and we value loyalty. Take a well-earned break of 4 weeks off on Dovetail. • Stellar benefits for those located in the US. Comprehensive health, dental, vision, 401(K) and more offered through Sequoia.