Player Development Executive

🔥 12 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $88.4k - $110.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Executive

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

DraftKings Inc. is a global company known for providing innovative products and experiences primarily in the sports betting and fantasy sports sectors. The company boasts a strong presence across multiple countries, aiming to deliver exceptional customer moments and overcoming challenges through teamwork and persistence. At DraftKings, innovation in engineering, analytics, and product development is key, with a focus on creating unforgettable customer experiences in sportsbook and casino operations. The company emphasizes a dynamic work culture, inclusion, equity, and global collaboration within its diverse teams.

📋 Description

• Develop and strengthen relationships with premier players through personalized service • Drive VIP sales metrics contributing to customer engagement, market share, and net revenue growth • Use customer and performance data to identify trends, uncover opportunities, and maximize player performance • Identify customer needs and recommend solutions that enhance the VIP experience • Follow VIP policies and guidelines, including responsible gaming requirements • Manage customer escalations with internal teams to drive timely and effective resolutions

🎯 Requirements

• A Bachelor’s Degree in a related field or at least 5 years of experience in the gaming, hospitality, sales, or marketing industry • Passion for delivering outstanding player experiences, solving problems, and contributing to a positive team environment • Demonstrated success identifying and implementing strategies that improve operational efficiency • Knowledge of strategies that increase revenue while effectively managing expenses • Strong relationship-building skills and a customer-focused approach to identifying needs and delivering solutions • Ability to obtain and maintain required state gaming licenses • May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment

🏖️ Benefits

• Bonus • Equity • Benefits as applicable • Guidance through the state gaming license process if relevant to the role