Implementation Project Consultant

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🔥 18 minutes ago

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Dragonfly Health

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

B2B • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Gathers appropriate information from clients and vendors to ensure accurate and effective user set up. • Works with internal stakeholders to relay information • Serves as the primary liaison with clients, providers and internal stakeholders to continuously communicate and keep all parties up to date on relevant implementation details. This includes preparing reports on progress and problems and coordinating project team meetings as appropriate • When requested or apparent, facilitates the implementation of current clients to new providers as appropriate

🎯 Requirements

• A solid understanding of project management processes and techniques to perform the work described above as normally obtained through a minimum of two (2) years of experience coordinating and/or managing projects • Customer service and/or account management experience is required or experience in which the incumbent has been engaged in identifying and understanding the customers’ needs, providing solutions and presenting recommendations • Operational experience in the medical industry or a hospice environment is preferred • Experience in the healthcare or medical fields in which incumbents have gained a thorough understanding of durable medical equipment is preferred

🏖️ Benefits

• Competitive Pay • Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) • Growth Opportunity and Career Advancement • Agile and Adaptable team culture • Innovative and revolutionary technology solutions • A higher calling to provide quality patient care

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