Senior Provider Services Consultant – Southeast Region

Job not on LinkedIn

🔥 16 hours ago

🏈 Alabama, Kentucky, +5 more states – Remote

🏈 Alabama – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🍑 Georgia – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 1 day.
• Jobs at this company usually fill in 21 days.
• No salary listed.

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Dragonfly Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🏥 Healthcare

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

Healthcare • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Act as the key contact for provider concerns and oversee resolution of service failures • Manage provider performance improvement plans and track quality incidents • Collaborate with implementation teams to improve provider onboarding and training • Monitor provider operations including claims, billing, redelivery issues, and service standards • Maintain CRM records and generate performance reporting and scorecards • Support onboarding and training of new Provider Services team members • Serve as a specialist for non-core business lines and large accounts • Provide weekend coverage on a rotating basis to ensure client and patient needs are met • Strengthen provider relationships, address issues quickly, and drive continuous improvement

🎯 Requirements

• Candidates must reside in TN, KY, AL, GA, SC, MS, LA, or surrounding states • Bachelor’s degree or equivalent work experience • 4+ years of professional work experience • At least 2 years in vendor management, relationship management, or quality resolution • Experience in healthcare, post-acute, managed care, or durable medical equipment • Strong communication, presentation, and interpersonal skills • Excellent analytical skills • Proficiency with Excel for reporting and data analysis • Ability to manage multiple priorities in a fast-paced environment

🏖️ Benefits

• Competitive Pay • Comprehensive benefits package (health, dental, vision, PTO, sick time, 401k w/match, etc.) • Growth opportunity and career advancement • Agile and adaptable team culture • Innovative and revolutionary technology solutions • A higher calling to provide quality patient care • Continuous learning and skill development opportunities

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