Senior Technical Product Manager, Collection Management

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🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $180k / year

⏰ Full Time

🟠 Senior

⚒️ Technical Product Manager (TPM)

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Dragos, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🏭 Manufacturing

📦 Logistics

💼 Consulting

💰 $74M Series D - Dragos on 2023-09

Manufacturing • Logistics • Consulting

Dragos, Inc. is a cybersecurity company specializing in operational technology (OT) and industrial control systems (ICS) protection for critical infrastructure. It provides an OT-native platform that delivers asset visibility, vulnerability management, threat detection, and response playbooks, backed by threat intelligence, managed services (including OT Watch and incident response), training, and compliance support. Dragos focuses on defending sectors like energy, utilities, manufacturing, transportation, and other industrial environments through a combination of software, intelligence, and expert services.

📋 Description

• Define and own the product strategy and roadmap for Collection Management, covering inventory and registration, lifecycle and updates, health and connectivity, and the path results take into the platform • Define the common collection contract, including registration and pairing, health, updates, configuration and content, tasking, and its security • Define how work is dispatched to collection methods and how status, retries, and results return, including an audit trail of every action taken externally • Define how collection methods are updated and receive content, moving from per-version packages to methods pulling what they need • Define how entitlements apply to collection tasks • Set requirements for secure credential handling • Own requirements for ingest, including normalization of data to OCSF and the process for approving schema changes • Work with constituent teams to establish and keep ownership boundaries clear • Partner with Product Managers and customer-facing teams to gather real deployment conditions and validate designs • Join customer conversations when a deployment issue or design question needs it • Make prioritization and trade-off decisions across constituent teams and communicate requirements to Engineering with a clear business rationale • Define, track, and improve KPIs such as connectivity, deployment success, update adoption, and task completion rates • Partner with Product Marketing, Support, and CX on documentation and launch plans

🎯 Requirements

• 5+ years of Product Management experience, including experience owning a platform, infrastructure, or shared-service product that other teams build on • Strong technical fluency with agent or collector architectures: registration, fleet inventory, health monitoring, update and staging mechanisms, and remote task execution • Working knowledge of secure communications and identity, including TLS and mTLS, certificate lifecycle management, gRPC or similar RPC frameworks, and proxy topologies • Familiarity with secrets and credential management, such as Vault or enterprise PAM tools, and the risks of moving credentials across networks • Experience with data ingestion pipelines and schema design • Proven ability to write precise technical requirements and work directly with tech leads and engineers across multiple teams • Excellent written and verbal communication, with the ability to drive alignment across Engineering, Product, CX, and executive stakeholders • Strong organizational skills • Willingness to travel (~10%) for customer meetings, workshops, or company events • Direct experience with OT/ICS environments, either on the customer side or building or supporting an OT security product (a plus) • All new hires must pass a background check as a condition of employment

🏖️ Benefits

• Competitive Equity Package • Comprehensive Benefits Plan • Remote-first work environment • Opportunity to work with a mission-driven team protecting critical infrastructure • Willingness to travel (~10%) for customer meetings, workshops, or company events

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