Patient Care Coordinator

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $21 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Dreem Health | Sunrise

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Dreem Health | Sunrise is a digital sleep clinic that provides end-to-end remote diagnosis and treatment for sleep disorders. Patients complete clinician-led video consultations, take award-winning home sleep tests, and receive personalized treatment plans — all coordinated from home and supported by licensed physicians and nurse practitioners. The service verifies insurance benefits, covers most of the U. S. , and integrates with in-lab testing and devices (e. g. , WatchPAT) when needed.

📋 Description

• Support healthcare providers and answer patient inquiries • Own key aspects of service delivery • Drive improvements based on real patient feedback • Help create the operational foundation for a fast-growing digital sleep clinic • Navigate a tech-enabled care environment • Collaborate closely with cross-functional teams • Shape the patient experience from start to finish

🎯 Requirements

• Previous experience in a patient/customer facing role • Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems • Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment • Ability to work autonomously while interacting effectively with healthcare providers, sleep specialists, and external partners • Foundational understanding of billing processes and durable medical equipment (DME) • Genuine commitment to deliver high-quality patient care and contribute to better access and patient outcomes • Completion of a Medical Assistant program or equivalent healthcare experience • Strong understanding of healthcare insurances and referral processes • High level of empathy and understanding of patients' needs

🏖️ Benefits

• Comprehensive health benefits (medical, dental, vision) • 401(k) with company match • 20 days PTO + 10 paid holidays + sick leave • FREE One Medical membership • Internet reimbursement • International team across the US, Paris, Belgium, and Vienna