IT Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 IT Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OLIPOP PBC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏥 Healthcare

📣 Marketing

🍽️ Food & Beverage

Healthcare • Marketing • Food & Beverage

OLIPOP PBC is a company that offers a variety of beverages inspired by classic soda flavors. These beverages are designed as a healthier alternative to traditional sodas, featuring prebiotic soluble fibers and reduced calorie content, making them a functional and digestive-friendly option. Their product range includes flavors like Vintage Cola, Root Beer, Cream Soda, and Cherry Cola, among others. OLIPOP promotes its drinks as guilt-free indulgences that provide both nostalgic enjoyment and health benefits, catering to consumers interested in wellness and digestive health. The company also engages in direct-to-consumer sales and offers subscription services for ongoing savings.

📋 Description

• Partner with the IT Director and company leadership to define and execute OLIPOP's IT strategy, roadmap, and annual priorities • Establish, document, and enforce IT policies, standards, and best practices across the organization • Own IT vendor management from sourcing through contract negotiation, renewals, and ongoing performance • Manage IT budget planning, spend optimization, and technology ROI reporting • Oversee daily IT operations across cloud platforms, networking, endpoint management, and security infrastructure • Manage upgrades, new deployments, and migrations with minimal disruption and clear communication • Drive SaaS lifecycle management, including onboarding, access control, renewals, and integrations • Partner with internal teams and external vendors to ensure uptime, system performance, and timely issue resolution • Lead information security initiatives, including SSO/MFA, identity governance, and zero-trust architecture through Okta and Zscaler • Maintain and improve endpoint protection, threat detection, and email security using Arctic Wolf and Abnormal • Conduct IT risk assessments, user-access reviews, and incident-response exercises • Ensure audit readiness for ITGC, SOC 2, and SOX-related controls and support compliance with company security policies • Lead cross-functional IT projects, migrations, implementations, and automation initiatives from scoping through delivery • Build and maintain relationships with SaaS providers and technology partners • Deliver project documentation, timelines, and stakeholder communication • Provide hands-on support and mentorship to IT staff and end-users • Oversee the IT helpdesk, including SLAs, processes, and escalation paths • Oversee employee onboarding and offboarding, including provisioning, deprovisioning, and access governance • Design and deliver internal training and self-service resources promoting productivity and security awareness • Support rollout and adoption of security tools and endpoint-management platforms • Continuously assess and enhance IT service delivery through automation, monitoring, and user feedback loops • Reports to the Director, IT

🎯 Requirements

• 8+ years of progressive experience managing IT operations in a cloud-first, SaaS-heavy environment • Strong working knowledge of Microsoft 365, Zscaler, Okta, Arctic Wolf, Abnormal, and related modern IT and security tools • Proven experience leading cross-functional IT projects and vendor management from negotiation through delivery • Strong understanding of security frameworks, ITGC, and best practices for data protection and access management • Demonstrated ability to balance strategic planning with hands-on technical execution • Excellent communication and collaboration skills with both technical and non-technical audiences • Bachelor's degree in Information Technology, Computer Science, or related field preferred • Experience supporting audit readiness and compliance programs (SOX, SOC 2) • Background managing or scaling small IT teams in high-growth environments

🏖️ Benefits

• Bonus • Fully remote work • IRL offsites • Reasonable accommodations during the application process and employment