VP, Operations

🔥 10 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $156.3k - $279.1k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Driven Brands Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1972

💰 Post-IPO Debt on 2022-10

Automotive

Driven Brands Inc. is a leading provider of consumer and commercial automotive services, delivering a comprehensive range of car care solutions across over 5,000 brand locations. They service more than 70 million vehicles annually and offer a broad suite of services including paint, collision repair, glass replacement, oil changes, general vehicle maintenance, and car washes. The company's well-known brands include Take 5 Oil Change, Maaco, Meineke, CARSTAR, and 1-800-Radiator & A/C, among others. Driven Brands emphasizes convenience and customer satisfaction, positioning themselves as a one-stop shop for all automotive aftermarket needs. Founded with a strong heritage and a portfolio of trusted brands, Driven Brands also engages in franchise opportunities and charitable initiatives.

📋 Description

• Lead and develop Operations Managers to deliver KPI excellence, drive franchisee engagement, and ensure consistent execution of brand standards across the network • Drive franchisee adoption of operational best practices that improve customer experience and increase unit-level sales and profitability • Build scalable operating rhythms and processes across franchise locations to improve sales growth, customer service, strategic account performance, and key KPIs • Establish strong feedback loops by seeking input and providing timely coaching to franchisees, field leaders, peers, direct reports, and business partners

🎯 Requirements

• 5+ years of multi-unit field operations leadership in a fast-paced, high-growth organization • Demonstrated ability to build trust-based franchisee relationships, influence without authority, and drive adoption of system standards and strategic priorities • Proven track record delivering operational excellence, customer experience, and loss prevention through consistent execution across multiple locations • Demonstrated ability to build positive, efficient teams through mentorship, coaching, and feedback • Strong ability to set a clear vision, align stakeholders, and execute from inception through measured results • Ability to manage competing priorities in a fast-paced, high-growth environment • Excellent communication skills across all levels of the organization, including franchisees, C-suite leaders, vendors, field teams, and cross-functional partners.

🏖️ Benefits

• Health and wellness benefits including paid time off and holiday pay • Get early access to 50% of your earned wages at any time through our myFlexPay program