Mechanical Claims Adjuster

🕒 July 1

🌵 Arizona, Florida, +5 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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DriveTime

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🛒 Retail

🚗 Transport

💸 Finance

Retail • Transport • Finance

DriveTime is a prominent automotive retail company focused on revolutionizing the car-buying journey. The company prides itself on providing a transparent pricing approach, eliminating haggling and offering an unparalleled customer service experience. DriveTime operates reconditioning centers to breathe new life into pre-owned vehicles, with comprehensive training and state-of-the-art equipment. The company's operations are streamlined for optimal productivity and customer support, with a dynamic team involved in loan servicing and corporate functions. DriveTime is committed to creating a positive impact by fostering a supportive work environment that values integrity, collaboration, and diverse backgrounds.

📋 Description

• Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty • Properly adjudicates claims within approval limit and in accordance with department & industry standards • Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions • Effectively navigates department resources in order ensure adherence to department process flows and policies • Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims • Other duties as assigned

🎯 Requirements

• High-school diploma required; Bachelor’s Degree preferred • 3+ years of experience with current automotive mechanical and diagnostics • Must have a strong understanding of automotive systems and repair procedures • Must have clear and professional verbal and written communication • Must have strong negotiation skills • Is proficient in typing and general computer skills • Must be comfortable in a high-volume, collaborative environment • Must be solutions-oriented.

🏖️ Benefits

• Work From Home • Medical, dental, and vision coverage • 401(K) • Company paid life insurance policy • Short and long-term disability coverage • Growth Opportunities • Tuition Reimbursement • Wellness Program • Consistent Work Schedule • Game Room • In-House Gym • Social Events • Paid Time Off