Mechanical Claims Adjuster

🔥 0 minutes ago

🌵 Arizona, Florida, +5 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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DriveTime

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

🛒 Retail

🚗 Transport

💸 Finance

Retail • Transport • Finance

DriveTime is a prominent automotive retail company focused on revolutionizing the car-buying journey. The company prides itself on providing a transparent pricing approach, eliminating haggling and offering an unparalleled customer service experience. DriveTime operates reconditioning centers to breathe new life into pre-owned vehicles, with comprehensive training and state-of-the-art equipment. The company's operations are streamlined for optimal productivity and customer support, with a dynamic team involved in loan servicing and corporate functions. DriveTime is committed to creating a positive impact by fostering a supportive work environment that values integrity, collaboration, and diverse backgrounds.

📋 Description

• Responsible for working with repair facilities to validate, adjudicate, and approve payment for diagnostics and repair recommendations for pre-sale repairs as well as customer vehicles under warranty. • Properly adjudicates claims within approval limit and in accordance with department & industry standards. • Accurately notates all actions taken and interactions with shops and customers within internal systems ensuring proper documentation of interactions. • Effectively navigates department resources in order ensure adherence to department process flows and policies. • Manages list of assigned pending claims and provides timely follow up with repair facilities to decision claims. • Other duties as assigned.

🎯 Requirements

• High-school diploma required; Bachelor’s Degree preferred. • 3+ years of experience with current automotive mechanical and diagnostics. • Must have a strong understanding of automotive systems and repair procedures, parts pricing, labor guides, and repair shop procedures/practices. • Must have clear and professional verbal and written communication, as well as strong negotiation skills. • Is proficient in typing and general computer skills. • Must be comfortable in a high-volume, collaborative environment, and managing multiple priorities. • Must be solutions-oriented.

🏖️ Benefits

• Work From Home. • Medical, dental, and vision coverage. • 401(K). • Company paid life insurance policy. • Short and long-term disability coverage. • Growth Opportunities. • Tuition Reimbursement. • Wellness Program. • Consistent Work Schedule. • Game Room. • In-House Gym. • Paid Time Off.