DSV - Global Transport and Logistics
10,000+ employees
Founded 1976
🚗 Transport
🤝 B2B
Transport • B2B
DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.
Customer System Provisioning Manager
Job not on LinkedIn
🕒 June 24
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DSV - Global Transport and Logistics
10,000+ employees
Founded 1976
🚗 Transport
🤝 B2B
Transport • B2B
DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.
📋 Description
• Lead, mentor, and manage a team of Customer System Provisioning Specialists; provide the coaching and performance feedback necessary to scale the onboarding department. • Act as the regional lead for SAP Fieldglass configurations. • Own the end-to-end integrity of site configurations. • Define and monitor critical Onboarding Service Level Objectives (SLOs). • Continuously refine the provisioning road map to improve efficiency, reduce "time-to-value," and enhance client satisfaction scores (CSAT). • Build and maintain a comprehensive hardware tracking database for all sites within the project scope.
🎯 Requirements
• 3–5 years in a client-facing role, with at least 2 years in a management or leadership position. • Advanced proficiency in SAP Fieldglass and experience managing complex metadata structures/containers. • Proven ability to manage high-volume site launches with a focus on meeting strict SLOs. • Ability to use data-driven insights to identify bottlenecks and drive process improvements.
🏖️ Benefits
• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase • DSV is an equal employment opportunity employer.
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