Operational Key Account Manager

Job not on LinkedIn

🕒 June 23

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Logo of DSV - Global Transport and Logistics

DSV - Global Transport and Logistics

10,000+ employees

Founded 1976

🚗 Transport

🤝 B2B

Transport • B2B

DSV - Global Transport and Logistics is a global freight forwarding and logistics company providing air, sea, road and rail transport, contract logistics, warehousing and value-added supply-chain services. It operates a large worldwide network of offices and logistics facilities, offers digital tools and connectivity (myDSV, tracking, APIs/EDI) for booking and shipment visibility, and serves industry verticals such as healthcare, automotive, aerospace and consumer goods while pursuing sustainability and innovation initiatives.

📋 Description

• Provide critical support to the Regional and Local Customer, Data Center, and Internal Operations Team • Responsible for being the liaison for GCM and the customer • Ensure Global Customer Management program activities are understood and implemented • Act as primary regional POC for operational customer requests • Build and sustain long-term customer relationships • Generate and deliver operational KPI reports • Collaborate with cross-functional teams for effective solutions • Support change management programs linked to strategic scope

🎯 Requirements

• 10+ years’ experience in strategy, tactics, development, and facilitation • International management experience preferred • Business degree required • Operations management background • Third-party logistics experience preferred but not required • Strong knowledge of Microsoft Office required with emphasis on Word, Excel, and PowerPoint • Fluent in English • Additional language skills are highly beneficial • Good mathematical skills • Excellent verbal, written and visual/presentation communication skills • Proven interpersonal and leadership skills

🏖️ Benefits

• Health insurance • 401(k) retirement plans • Paid time off • Professional development opportunities

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