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Pre-Sales Engineer

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

🔍 Pre-sales Engineer

đź‘» Ghost score 10%

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Logo of DTiQ

DTiQ

501 - 1000 employees

Founded 2003

đź’Ľ Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

DTiQ is a company that provides intelligent video solutions aimed at transforming multi-location brands. Specializing in video surveillance and loss prevention, DTiQ offers tools that enable businesses to manage crucial aspects from anywhere at any time, leading to significant profit increases. Their solutions include SmartAudit™, SmartAnalysis, and SmartAssurance, which focus on improving guest experiences, reducing waste, enhancing speed of service, and protecting assets. Trusted by numerous brands, DTiQ serves industries such as quick service restaurants, convenience stores, and retail.

đź“‹ Description

• Partner with Sales teams throughout the pre-sales process to understand customer requirements and develop technical solutions • Act as the technical SME for drive-thru technology, including loop-based and video systems, drive-thru timers, computer vision, sensors and audio/headsets • Conduct technical discovery and translate customer requirements into appropriate solutions • Develop and review technical diagrams, system architectures, camera layouts, network diagrams and Bills of Materials (BOMs) • Assist with RFPs, tenders, proposals, Statements of Work (SOWs) and technical specifications • Participate in customer meetings, presentations, demonstrations and technical workshops • Provide technical input into solution pricing, scope and commercial proposals • Work closely with Product and Sales to provide customer feedback and identify opportunities for product and solution development • Serve as the technical bridge between customers, Sales and Product teams

🎯 Requirements

• Experience in Sales Engineering, Pre-Sales, Solutions Engineering or a similar technical customer-facing role • QSR or restaurant technology experience strongly preferred • Practical understanding of drive-thru technology highly desirable • Technical background in electrical, electronics, telecommunications, networking, IT, CCTV/security or systems engineering • Experience creating technical diagrams using tools such as Visio, AutoCAD, Lucidchart, Draw.io or similar • Strong understanding of technology infrastructure and ability to learn new technologies quickly • Relevant technical qualification, trade qualification or equivalent industry experience • Understanding of drive-thru systems, CCTV, networking, cabling, infrastructure and technical solution design • Understanding of vision fundamentals, including camera types, positioning, field of view, IP cameras and video infrastructure • Understanding of basic networking, Ethernet, TCP/IP, PoE, switches and structured cabling • Understanding of basic electrical and low-voltage infrastructure relevant to technology deployments • Ability to interpret site plans and technical drawings and translate them into technology requirements • Strong communication, presentation, analytical, organizational and solution-oriented abilities • Comfortable working alongside Sales in a fast-paced, customer-focused environment

🏖️ Benefits

• No specific benefits or compensation extras stated

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