Service Representative

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🏈 Ohio, Virginia, +1 more states – Remote

🏈 Ohio – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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DuBois Chemicals, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1920

Manufacturing • Chemicals • Water Treatment

DuBois Chemicals, Inc. is a leading specialty chemical supplier offering a comprehensive range of products and services for various industries. The company provides custom solutions in manufacturing, food and beverage processing, paper and pulp, water treatment, auto care, and fleet washing. With over 100 years of experience, DuBois combines advanced chemistry, equipment solutions, and technical services to enhance product quality and reduce costs for its clients. Their industry-focused solutions include metalworking fluids, industrial cleaners, lubricants, and rust preventives, among many others. DuBois is committed to safety, innovation, and sustainability, offering products and services designed to optimize performance and efficiency for businesses worldwide.

📋 Description

• Responsible for providing solutions to fleet wash, surface treatment and industrial customers • Manage multiple customers across given geography utilizing a variety of product lines • Provide assistance, information, and support to customers • Consistent service of DuBois equipment repair, replacements installations, chemical testing, inventory management, and value-add personal service • Report, document and communicate findings • Resolve customers’ technical challenges and assist with improving processes • Collaborate with team members and other cross functional support employees • Effectively enter all relevant information into Analytics or an equivalent data collection system • Travel to assigned customers to conduct service audits

🎯 Requirements

• 2+ years of mechanical, chemical, or industrial experience • Mechanical Aptitude in electrical and pipefitting preferred • Strong time management skills with attention to detail • Ability to understand the products and services offered by the company • Excellent oral and written communication skills • Proficient in performing technical/mechanical on-site testing • Ability to adjust to various customer needs and situations • Ability to work independently with minimal supervision • Proficient in Microsoft Products, Customer Relationship Management (CRM), and other analytical tools • Ability to travel up to 25% including overnight travel

🏖️ Benefits

• DuBois provides equal employment opportunities • health insurance • dental insurance • vision insurance • life insurance • 401k with company match • paid holidays • vacation time • income protection plans