Senior Manager, Order-to-Cash

Job not on LinkedIn

🔥 33 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👔 Manager

Where this job comes from

Posted on Duetto's careers page ↗Duetto's careers page, not through a job board

First seen by Remote Rocketship 33 minutes ago

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Logo of Duetto

Duetto

51 - 200 employees

Founded 2012

✈️ Travel

💼 Consulting

📦 Logistics

💰 $80M Series D on 2018-02

Travel • Consulting • Logistics

Duetto is the world's #1 hotel revenue management system, providing cloud-based, scalable, and easy-to-use software that specializes in dynamic pricing and revenue optimization for the hospitality industry. Trusted globally by hotels, casinos, and resorts, Duetto empowers revenue teams with real-time insights on pricing, forecasting, and demand to maximize profitability and improve operational efficiency. The platform simplifies revenue management, offering tools for multi-property management, analytics, and automation, designed specifically to address the unique challenges faced by hotel operators.

📋 Description

• Own subscription, renewal, and billing administration for Market Insights • Review orders, quotes, and contracts for accuracy and coordinate accounts receivable follow-up with Finance • Manage customer procurement, including vendor registration, banking, tax, and payment setup • Independently verify unusual payment instructions • Maintain accurate CRM and Market Insights product account records • Audit customer, prospect, and subscription records • Handle user setup, permissions, and access • Own reporting on renewals, receivables, pipeline, and operational KPIs • Run and validate standard Market Insights business reports • Identify prospects, map contacts, and maintain target lists for business development • Serve as the first point of contact for customers and prospects • Answer questions about pricing, subscriptions, and data access • Troubleshoot account issues • Collaborate across Sales, Finance, Customer Strategy, and Operations • Report to the Director, Market Data and Research, Americas

🎯 Requirements

• 5-8 years of experience in business operations, client service, sales operations, accounts receivable, subscription administration, finance administration, or research operations • Track record of independently managing detailed client or financial processes accurately • Comfort working with financial and commercial data, including percentages, prorations, discounts, variances, FX conversions, and reconciliations • Ability to read and interpret purchase orders, invoices, pricing schedules, and contracts • Proficiency with Excel, Outlook, Word, PowerPoint, and Slack • Experience with CRM or financial systems such as Salesforce, HubSpot, NetSuite, or Xero • Strong written and verbal communication, organization, and ability to manage multiple priorities • Openness to working alongside AI tools such as Claude, ChatGPT, or Gemini and validating their output • This role is not eligible for visa sponsorship • Experience in hospitality technology, hospitality, financial services, market research, SaaS, subscription businesses, or data products • Background supporting hotel-industry research, benchmarking, or analytics • Familiarity with hotel performance metrics including revenue, profitability, occupancy, ADR, RevPAR, and GOPPAR • Demonstrated use of AI tools to improve work quality, speed, or scale

🏖️ Benefits

• AI tools encouraged and equipped for daily use • Opportunity to work across nearly every part of the business • High visibility and broad cross-functional relationships • Trusted ownership and autonomy to use judgment • Inclusive, equal-opportunity work environment

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