Senior Director – In-Store Digital

Job not on LinkedIn

🕒 August 17

☕ Washington – Remote

☕ Washington – Remote

💵 $153.5k - $198.1k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avolta

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

✈️ Travel

📦 Logistics

Food & Beverage • Travel • Logistics

Avolta is a company that emphasizes user experience on its website, providing options for cookie preferences to enhance performance and tailor content to individual interests. The company is committed to respecting user privacy while ensuring the necessary functionalities through the use of cookies, which help their website operate effectively. Avolta values customer engagement and strives to optimize the online experience for its users.

📋 Description

• Lead development and execution of the company’s in-store digital strategy across Retail and Food & Beverage • Own the lifecycle of in-store digital products and platforms, from identification and evaluation through pilot testing, deployment, adoption, and optimization • Partner with Operations, IT, Finance, Marketing, and external vendors to deliver scalable in-store solutions • Establish and govern a portfolio of digital initiatives, balancing priorities, resources, risks, and return on investment • Identify technology opportunities to improve revenue, labor productivity, transaction speed, guest satisfaction, and operational efficiency • Lead company-wide change management, implementation, training, adoption, and operational accountability across restaurants and retail • Monitor industry trends, emerging technologies, consumer behavior, and competitive advancements • Build relationships with executive leadership, operational stakeholders, airport partners, and technology providers • Communicate strategy, performance, and investment recommendations • Lead, develop, and mentor a high-performing team • Report to the Senior Vice President of Digital

🎯 Requirements

• Education and professional experience combination must exceed 10 years • 5 years of experience supervising a team of digital professionals • 10 years of experience developing and implementing in-store digital user experience tools in a high-volume environment • 3–5 years of Hospitality, Food & Beverage, or Retail experience • Bachelor’s degree in a related functional-area program may count for 3 years of the ten-year requirement • MBA or master’s-level degree in a related functional-area program may count for an additional 2 years of the ten-year requirement • Deep knowledge of guest-facing technologies, omnichannel experiences, self-service platforms, payment technologies, and retail innovation • Strong understanding of digital product strategy, user experience, and customer journey design • Experience with QR code ordering, self-order kiosks, self-checkout, and other guest-facing self-service solutions • Proven experience leading large-scale change management initiatives, including training and adoption strategies • Advanced business acumen and strategic mindset • Ability to balance business, stakeholder, employee, and individual needs • Experience coaching, developing, and leading teams • Approximately 50% travel required

🏖️ Benefits

• Health, dental and vision insurance • Generous paid time off (vacation, flex or sick) • 401(k) retirement plan • Company paid life insurance • Tuition reimbursement • Employee assistance program • Training and exciting career growth opportunities • Referral program – refer a friend and earn a bonus