
10,000+ employees
Founded 1992
🍽️ Food & Beverage
🛒 Retail
👥 B2C
💰 Private Equity Round on 2018-09
Food & Beverage • Retail • B2C
Dutch Bros Coffee is a popular coffee chain known for its drive-thru coffee shops across the western United States. The company offers a variety of customizable coffee drinks, non-coffee options, and energy drinks, with a strong emphasis on friendly customer service and community impact. Dutch Bros encourages customer engagement through its app, which offers rewards and promotions, and maintains a dynamic social media presence to connect with its audience. The company is committed to sustainability and making a positive impact in the communities it serves.
🔥 6 hours ago
🏈 Alabama, Arizona, +8 more states – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
👥 People Operations
👻 Ghost score 10%
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10,000+ employees
Founded 1992
🍽️ Food & Beverage
🛒 Retail
👥 B2C
💰 Private Equity Round on 2018-09
Food & Beverage • Retail • B2C
Dutch Bros Coffee is a popular coffee chain known for its drive-thru coffee shops across the western United States. The company offers a variety of customizable coffee drinks, non-coffee options, and energy drinks, with a strong emphasis on friendly customer service and community impact. Dutch Bros encourages customer engagement through its app, which offers rewards and promotions, and maintains a dynamic social media presence to connect with its audience. The company is committed to sustainability and making a positive impact in the communities it serves.
• Serve as the strategic people advisor to an assigned Area Vice President region • Partner with regional leadership to strengthen organizational health, develop leadership capability, build talent pipelines, and execute people strategies supporting business growth • Assess workforce needs and identify organizational opportunities and risks • Use people and business data to improve engagement, retention, succession readiness, and leadership effectiveness • Coach leaders through organizational challenges, talent decisions, and change initiatives • Partner with Employee Relations Partners, People Services, and Centers of Excellence to deliver a seamless employee experience • Partner with AVPs and Coaches on regional business planning and organizational priorities • Provide consultation on organizational effectiveness and leadership challenges • Develop action plans to address workforce risks and opportunities • Facilitate talent reviews and succession planning discussions • Identify high-potential talent and critical roles • Partner with Talent Acquisition to fill roles within preset timelines • Support development planning, leadership readiness, difficult conversations, and employee performance concerns • Develop leader capability in coaching, feedback, engagement, and talent development • Monitor succession health and bench strength • Analyze turnover, retention, engagement, and workforce trends • Support engagement survey action planning and follow-through • Lead field-based people workstreams related to organizational growth, change, and new initiatives • Support acquisitions, leadership transitions, growth initiatives, and adoption of organizational changes • Develop communication and change management strategies • Incorporate people considerations into strategic business decisions • Provide business context and leadership consultation on employee relations matters • Partner with ERPs on investigations and corrective action recommendations • Support leaders in executing action plans and recommendations • Escalate complex employee relations concerns as appropriate • Travel regularly for regional leadership support, talent reviews, strategic planning sessions, shop visits, and development activities
• Bachelor's Degree in Human Resources, Business Administration, Organizational Development, or related field, or equivalent experience required • 7+ years of progressive Human Resources, Talent Management, Organizational Development, Operations Leadership, or related experience • Experience supporting multi-unit operations and field-based teams • Demonstrated experience influencing and coaching leaders at multiple organizational levels • Experience facilitating talent reviews, succession planning, workforce planning, and organizational design discussions • Strong analytical capabilities with the ability to interpret people and business data and translate insights into action • Experience leading change management initiatives and organizational transformations • Strong working knowledge of employment law and employee relations practices • Experience working cross-functionally with Centers of Excellence and shared services teams • Proficiency with Workday, Microsoft Office Suite, and workforce analytics tools preferred • Ability to reside within or adjacent to the assigned AVP region • Regular travel availability, approximately 30–50% depending on business needs • Ability to work in a busy, crowded, and loud office with frequent distractions and interruptions • Ability to collaborate in person with occasional impromptu in-person meetings • Ability to sit, stand, reach, twist, stretch, work at a desk for long stretches, and occasionally move or lift office items up to 25 pounds • Sufficient or correctable hearing and vision to perform essential duties • Ability to read and write in English • Proficiency operating computers and office productivity tools such as printers, scanners, and collaboration software • Strong verbal and written communication skills
• Remote work eligibility within AL, AZ, FL, GA, KY, IL, NC, OH, SC, TN, and VA • Positive, fun-loving work environment • Career growth opportunities • Approximately 30–50% travel associated with the role
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