
201 - 500 employees
Founded 2011
🛡️ Insurance
đź’Ľ Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.
🔥 0 minutes ago
🇺🇸 United States – Remote
đź’µ $240k - $285k / year
⏰ Full Time
đź”´ Lead
👥 People Operations
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201 - 500 employees
Founded 2011
🛡️ Insurance
đź’Ľ Consulting
🏥 Healthcare
Insurance • Consulting • Healthcare
Pindrop is a leader in voice authentication and fraud detection, offering innovative solutions to enhance the security of voice communications. The company uses advanced technologies such as liveness detection, behavioral analysis, and voice biometrics to combat threats like deepfakes and spoofing in various sectors including banking, finance, insurance, and retail. Pindrop integrates with platforms like Five9 to provide multifactor authentication, ensuring both the protection of sensitive information and a seamless user experience. With a focus on securing call centers and smart devices, Pindrop helps businesses prevent fraud and improve customer interactions by leveraging cutting-edge audio, voice, and AI technologies. Their solutions are trusted by some of the largest financial institutions and insurance companies around the world.
• Partner with the CPO to translate business priorities into actionable People strategies • Advise executive and functional leaders on workforce planning, talent, organizational effectiveness, and people-related challenges • Lead the Quarterly ELT Talent and Organizational Business Review • Identify emerging talent and organizational challenges and recommend solutions • Own the People Operations strategy and operating model • Establish scalable systems, processes, governance, operating rhythms, performance measures, and accountability • Lead complex strategic initiatives from business case development through implementation, change management, and results measurement • Lead continuous improvement and AI transformation, including AI education, training, and upskilling • Provide leadership for HR Operations, HR Business Partners, employee lifecycle programs, People systems, data governance, and operational compliance • Build and scale a strategic HRBP operating model • Lead performance management, talent calibration, succession planning, leadership development, and employee experience programs • Partner with the CPO and Finance on compensation strategy, workforce planning, and organizational design • Deliver actionable workforce data and analytics • Guide complex employee relations matters and organizational changes • Lead and develop a high-performing People team through coaching, empowerment, feedback, and career development • Build leadership capability and succession strength within the People organization
• 15+ years of progressive People/HR experience, including senior leadership across multiple HR disciplines • Prior VP-level experience or equivalent scope strongly preferred • Career stability with multiple examples of 3+ years of sustained tenure over the past decade • Proven success building, scaling, and transforming People teams, operating models, and programs in high-growth technology or similarly dynamic environments • Ability to independently lead complex, cross-functional initiatives from strategy and planning through execution, adoption, and measurable business impact • Demonstrated AI fluency and hands-on experience applying AI to improve business outcomes • Ability to champion AI adoption, build organizational capabilities, and lead AI training and upskilling initiatives • Ability to build high-performing teams, develop future leaders, and empower direct reports through coaching, delegation, and accountability • Strong executive presence, business acumen, and organizational judgment • Ability to influence senior leaders, challenge constructively, and translate People insights into actionable business strategies • Experience leveraging People technology, workforce analytics, AI, and automation • Comfortable engaging with senior leaders and operating in dynamic, ambiguous environments
• Unlimited Paid Time Off (PTO) • Competitive compensation package, including RSUs (Restricted Stock Units) for all employees • Remote-first environment with flexibility and autonomy • Regular team on-sites, company-wide events, and intentional gatherings • Generous health and welfare plans, including one employer-paid employee-only plan • Best-in-class Health Savings Account (HSA) employer contribution • Low-cost vision and dental plans for employees and families • Paid Parental Leave for birth, adoptive, and foster parents • One year of diaper delivery for a newest family addition • Recurring monthly phone and internet allowance • Enhanced fertility and GLP-1 benefits • Annual Learning & Development stipend for professional growth, certifications, and continued education
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