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Enterprise Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on Dutchie's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Dutchie

Dutchie

201 - 500 employees

Founded 2017

🛍️ eCommerce

☁️ SaaS

🏪 Marketplace

💰 $350M Series D - Dutchie on 2021-10

eCommerce • SaaS • Marketplace

Dutchie is a cannabis-focused software company that provides e-commerce and online ordering solutions, marketplace services, and related SaaS tools to dispensaries and cannabis retailers. It enables retailers to list products online, accept orders for pickup or delivery, integrate with point-of-sale systems, and connect with consumers through a branded storefront or broader marketplace.

📋 Description

• Develop and execute comprehensive account plans for assigned enterprise clients, focusing on long-term growth, strategic alignment, and maximizing customer lifetime value. • Drive revenue growth by identifying and closing complex upselling and cross-selling opportunities across the full suite of software solutions. • Build and maintain trusted relationships with C-level executives and key decision-makers. • Lead complex sales cycles across multi-stakeholder environments, conduct needs assessments, and present value propositions for enterprise software solutions. • Drive adoption and utilization of software solutions, ensuring successful implementation and maximizing return on investment. • Collaborate with Sales Engineering, Product Management, Customer Success, and other internal teams. • Lead contract negotiations and renewals. • Monitor industry trends, competitive landscape, and emerging technologies. • Provide sales forecasts, pipeline reports, and account performance updates to senior management.

🎯 Requirements

• 8+ years of experience in enterprise account management, strategic sales, or a related customer-facing role within the software (SaaS preferred) industry. • Proven track record of exceeding revenue targets and driving significant growth within enterprise accounts. • Demonstrated success in managing complex sales cycles and navigating multi-stakeholder environments. • Strong understanding of enterprise software solutions, including complex integrations and deployment strategies. • Exceptional executive-level communication, presentation, and negotiation skills. • Ability to build and maintain strong relationships with C-level executives and key decision-makers. • Strategic thinker with the ability to understand complex business challenges and align them with software solutions. • Experience collaborating with cross-functional teams to deliver exceptional customer experiences. • Strong understanding of enterprise-level contract negotiation and management. • Proficiency with CRM tools (Salesforce or similar) and sales enablement platforms. • Experience with multi year enterprise contracts. • Ability to understand and articulate complex technical concepts. • Experience with enterprise level security and compliance requirements.

🏖️ Benefits

• Full medical benefits including dental and vision plans to ensure you always have the best care. • Equity packages in the form of stock options to all employees. • Technology (hardware, software, reading materials, etc..) allowance • Flexible vacation and sick days

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