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Pre-sales Engineer

🕒 August 27

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

👻 Ghost score 31%

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Logo of duvo.ai

duvo.ai

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

duvo. ai is a no-code AI automation platform that creates persistent AI agents to execute end-to-end business workflows across web apps, legacy portals, email, phone, and data systems. It lets teams describe processes in natural language, connects to tools via APIs or a secure browser, and runs scheduled or event-driven jobs to complete tasks, update systems, and produce evidence — all with enterprise-grade security and auditing. duvo. ai is positioned for operations teams seeking to replace manual, repetitive work with automated execution at scale.

📋 Description

• Run discovery and process mapping with customer teams, covering systems, handoffs, exceptions, and approvals • Turn discoveries into pilot scopes with a clear Definition of Done • Connect proposed solutions to measurable outcomes such as margin, availability, working capital, revenue, and cycle time • Build and demo pilots using customers' workflows, data shapes, approval rules, and write-back targets • Own technical evaluations, including security reviews, integration sizing, RFPs, architecture questions, and IT objections • Guide customers through early platform testing, kickoffs, workflow captures, and issue resolution • Challenge infeasible scope, timelines, and success metrics • Remain involved through pilot delivery and hand off to Forward Deployed Engineering • Build reusable demo assets, runbooks, and discovery patterns • Work closely with regional Account Executives and report directly to Tom

🎯 Requirements

• 5+ years in pre-sales, solutions engineering, applied AI, enterprise automation, or forward-deployed work, selling or delivering into enterprise operations, IT, or finance buyers • Retail or consumer goods experience is a plus • Hands-on experience with LLMs, agentic workflows, tool use, evaluation, and practical limitations • Strong process discovery and systems thinking • Familiarity with APIs, JSON, webhooks, SQL, and light Python or JavaScript • Strong commercial judgment • Excellent communication skills, including explaining complex systems in plain English • Track record of crisp, discovery-led demos • Fluent English • Willingness to travel to customer sites • No direct reports required; senior individual contributor role

🏖️ Benefits

• Competitive salary and equity • Remote work across Europe / the US • Travel to customer sites in your region • Team offsite once a quarter

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