Market Leader – Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama, Arizona, +5 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

💵 $18 - $25 / hour

⏱ Part Time

🟠 Senior

💰 Account Manager

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DVM Elite

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

Healthcare • Marketing • Logistics

DVM Elite is a company that provides a comprehensive suite of growth and management consultancy services tailored for independent veterinary, optometry, and dental practice owners. Their services include strategic marketing, profitability optimization, team development, and workflow efficiency improvements. With the goal of helping practices increase revenue and build long-term value, DVM Elite partners with practice owners to implement personalized strategies that align with their unique needs and goals. Emphasizing a non-cookie-cutter approach, DVM Elite fosters community and support among practice owners while also making a social impact through programs like funding Kiva microloans and supporting mental health initiatives. They maintain a strong focus on creating success for their clients, while also contributing positively to the larger community.

📋 Description

• Help translate new member goals into focused 30-60-90 day Quick Wins Game Plans • Own implementation and progress tracking of member plans • Coordinate onboarding and implementation across DVM Elite service teams • Identify roadblocks and help members progress toward measurable results • Coordinate and prepare for member meetings • Lead routine implementation, accountability, and progress conversations • Maintain action items, deadlines, CRM documentation, and follow-up • Keep commitments moving between meetings and elevate opportunities to the Portfolio Lead • Help members maximize value from DVM Elite programs, services, events, and resources • Monitor participation and reconnect with members whose engagement is declining • Coordinate fulfillment across marketing, websites, Google Ads, SEO, and other services • Maintain visibility into open requests, priorities, deadlines, and ownership • Review business and financial KPIs and identify meaningful trends or changes • Maintain quarterly member goals and action plans • Follow up when initiatives or performance indicators move off track • Support impact reporting by capturing progress, implementation wins, utilization, and measurable results • Maintain accurate portfolio information in HubSpot and other systems • Identify early warning signs such as declining engagement, stalled implementation, unresolved service issues, or worsening KPIs • Escalate strategic, sensitive, or retention-related concerns to the Portfolio Lead • Create a coordinated and proactive member experience

🎯 Requirements

• 3+ years of experience in account management, client success, project management, implementation, consulting support, operations, or a similar client-facing role • Experience managing multiple client accounts, projects, or workstreams simultaneously • Strong client relationship and communication skills • Ability to drive implementation, adoption, engagement, and accountability • Strong organizational and project-management skills with excellent follow-through • Comfort reviewing business metrics, dashboards, financial information, and operational KPIs • Ability to identify trends, risks, and issues requiring strategic attention • Experience coordinating work across multiple internal teams • Strong written communication, meeting facilitation, and documentation skills • Comfort working with CRM, project-management, reporting, and client/member platforms • HubSpot experience preferred • Experience with small-business owners, veterinary practices, healthcare organizations, professional services, or recurring membership/service businesses highly valuable • Veterinary industry experience helpful but not required • Must reside in Alabama, Arizona, Colorado, Florida, Georgia, Illinois, North Carolina, or Texas