Clinical Specialist – Utilization Management

🔥 18 hours ago

🚗 Michigan – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

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Logo of Detroit Wayne Integrated Health Network

Detroit Wayne Integrated Health Network

201 - 500 employees

Founded 2013

🏥 Healthcare

🤝 Non-profit

Healthcare • Mental Health • Non-profit

Detroit Wayne Integrated Health Network is a healthcare safety net organization that provides access to comprehensive integrated services aimed at promoting mental health and well-being. The organization offers various programs, including crisis services, support for individuals with mental illness, autism services, and substance use disorder treatment, with a mission to enhance the overall quality of life for its members in Wayne County.

📋 Description

• Provide utilization management and review of services for persons served by DWIHN • Provide clinical expertise and consultation for care coordination teams • Facilitate integrated care delivery with providers, health homes, beneficiaries, families, community agencies, and services • Review and coordinate complex care arrangements to ensure quality, efficiency, and optimal outcomes • Promote integration of medical and behavioral healthcare through provider communication and collaboration • Conduct electronic case reviews and authorize treatment plans using medical necessity criteria • Evaluate clinical appropriateness and monitor provider treatment plans for quality and effectiveness • Establish funding eligibility and apply priority status criteria for placement • Determine appropriate levels of care and initiate referrals to selected providers • Provide reauthorization for substance use disorder, mental health, and co-occurring services • Provide behavioral health utilization management for psychiatric inpatient, detoxification, residential authorizations, and care management processes • Assist providers with client information, appropriate referrals, and treatment-service barriers • Ensure appropriate follow-up and aftercare plans and support continuity of care • Monitor client compliance with services and propose alternative and creative care plans • Participate in program enhancements and the Quality Improvement program • Gather, document, and analyze data for desired outcomes • Advocate for members to ensure treatment needs are met • Identify and assess enrollees, develop and manage treatment plans, and facilitate complex care arrangements • Perform initial and ongoing reviews of enrollees’ behavioral and physical clinical status and functioning • Communicate with medical and behavioral providers regarding treatment planning and clinical/psychosocial needs • Engage enrollees and providers in establishing short- and long-term goals • Arrange care for highly complex needs, including transitions across levels of care and severe medical or behavioral conditions • Review requests for authorization or reauthorization of medically appropriate services and length of stay • Manage client care through the MHWIN system • Maintain the reauthorization database with current treatment status • Track and monitor cost factors related to service utilization, treatment activities, access, and placement criteria • Conduct daily utilization reviews of SMI, SUD, and COD client cases • Enter data and reports into written formats and electronic databases • Monitor provider adherence to Federal, State, and Medicaid admission requirements • Drive to different sites throughout Wayne County and the State of Michigan as needed • Perform related duties as assigned

🎯 Requirements

• Master’s Degree from a recognized college or university in Human Services, Social Services, Nursing, Public Health, Public Administration, Healthcare Administration, Health Management, or a related field; a Bachelor’s Degree will be accepted for Nursing • Four (4) years of professional experience in behavioral healthcare or mental health setting • At least two (2) years performing clinical case management in a behavioral healthcare or mental health setting • Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD • Valid State of Michigan Driver’s License with a safe and acceptable driving record • Knowledge of DWIHN policies, procedures and practices • Knowledge of the DWIHN provider network and community resources • Knowledge of the Michigan Mental Health Code • Knowledge of MDHHS policies, rules, regulations and procedures • Knowledge of relevant Federal policies, rules, regulations and procedures • Knowledge of MHWIN • Knowledge of utilization management and managed care practices and principles • Knowledge of ICD-10, CPT, DSM-V or most current diagnostic edition • Knowledge of clinical care processes, including screening, assessment, treatment planning, case management, and continuing care • Knowledge of adult continuum of care for I/DD, SMI, and co-occurring disorder disability designations • Knowledge of compliance standards and Medical Necessity Criteria for Behavioral Health Services • Assessment, organizational, planning, problem-solving, decision-making, interpersonal, communication, implementation, and written communication skills • Computer skills in Word, Excel, Access, PowerPoint, Outlook, and Teams • Ability to communicate orally and in writing • Ability to work effectively with others and with an ethnically, linguistically, culturally, economically, and socially diverse population • Judgment/reasoning ability • Proof of being fully vaccinated for COVID-19 as a condition of employment, subject to legally required accommodations or exemptions

🏖️ Benefits

• Remote work possible with supervisory approval; currently primarily remote • Medical or religious accommodations and other legally required COVID-19 vaccination exemptions • Equal Opportunity Employer

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