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Clinical Applications Specialist

🕒 September 22

🏄 California – Remote

infoinfo

💵 $98.6k - $127.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Alcon's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on Alcon's site. Checked 6 hours ago.

Logo of Alcon

Alcon

10,000+ employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Alcon is a leading company in the field of eye care, committed to innovating life-changing vision products. Their mission is to help people see brilliantly, enhancing their quality of life. Alcon recently introduced the PRECISION7® contact lens, a revolutionary one-week replacement lens designed to provide clear vision and comfort. With a strong emphasis on research and development, Alcon is dedicated to advancing eye health globally.

📋 Description

• Provide technical and clinical training, both in-person and virtually, on approved Alcon products • Align territory clinical training needs with commercial business goals • Interact with physicians, nurses, Operating Room and clinical staff to increase product and procedural knowledge • Ensure installation and adoption of equipment and software upgrades at clinical sites • Coordinate with Field Service and Sales Representatives on clinical training and ongoing surgical support • Document each site visit in the CRM tool within 48 hours • Address product problems and adverse events with Medical Safety, including root cause analysis and physician feedback • Collaborate with FSEs, Commercial Team, Service Ops and Clinical Team on installations, site support and troubleshooting • Deliver post-sales installation training and customer retention/adoption activities • Support convention demonstrations, Medical Congresses, fellowships, conferences, exhibits, seminars and wet-labs • Respond to unsolicited requests for information about Alcon medical devices according to SOPs and compliance guidelines • Provide feedback to R&D on clinical product performance • Refer inquiries about unapproved technology uses to appropriate individuals • Cross-train on Alcon products • Complete administrative duties, including expense reporting, Veeva assignments, CAS Dashboard review and data integrity compliance

🎯 Requirements

• Bachelor’s Degree or equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs) • 2 Years of Relevant Experience • Fluently read, write, understand and communicate in English • Ability to provide technical and clinical training in-person and virtually • Presentation skills • Ability to interact with physicians, nurses, Operating Room and clinical staff • Ability to achieve clinical certifications required for the scope of responsibilities • Ability to travel 80% • Compliance with SOPs and Ethics and Compliance Guidelines • Ability to complete administrative duties, expense reporting, Veeva assignments, CAS Dashboard review and data integrity compliance

🏖️ Benefits

• Focused growth and development opportunities • Health benefits • Life insurance • Retirement benefits • Flexible time off for exempt associates • PTO for hourly associates • Short-term and long-term incentive opportunities for eligible roles • Programs promoting health and well-being • Financial security programs • Retirement planning support • Reasonable accommodation for individuals with disabilities

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