Senior Project/Program Manager

🔥 13 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $89.2k - $142.7k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Blue Cross NC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Lead and manage the day-to-day operational and tactical aspects of multiple or enterprise-scale projects, new initiatives, and ongoing business deliverables • Identify, evaluate, and resolve issues that conflict with project deliverables • Collaborate with project team members, business owners, and sponsors to develop and implement projects/programs • Assess project risks and develop mitigation and contingency plans • Oversee projects to ensure required resources, milestones, and successful implementation • Develop project plans and recommendations aligned with departmental/company objectives; track and report project status • Negotiate project resources, delegate work, maintain customer contact, and assess customer/client satisfaction • Coordinate policy, procedure, compliance measurement, and audit requirement activities • Represent BCBSNC with consultants, vendors, and other external parties, including vendor service delivery management • Analyze and develop business processes to ensure quality, cost effectiveness, timely customer service, and regulatory compliance • Develop escalation processes, business process improvement initiatives, and communication plans • Perform analytical functions and coach others in analytical, technical, and related areas • Propose solutions using analysis tools such as cost/benefit analysis and flowcharting • Document and present project management results through criteria, issue analysis papers, and reports • Develop and track budgets, operating plans, and financial cost forecasts • Provide indirect reports with expectations, feedback, coaching, mentoring, and/or training

🎯 Requirements

• Bachelor's degree or advanced degree (where required) • 5+ years of experience in related field • In lieu of degree, 7+ years of experience in related field • Project management • Project plan development • Resource management and resource planning • Business process improvements • Implementation management • Project performance management and oversight • Process improvement initiatives • Must be located in North Carolina, as indicated by the employer-selected location 'Remote Flex - North Carolina'

🏖️ Benefits

• Annual Incentive Bonus based on annual corporate goal achievement and individual performance • 401(k) with employer match • Paid Time Off (PTO) • Competitive health benefits • Wellness programs • Robust Total Rewards package