Utilization Management Specialist

🔥 0 minutes ago

🌲 North Carolina – Remote

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💵 $45.8k - $73.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Blue Cross NC

Blue Cross NC

5001 - 10000 employees

Founded 1933

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

Blue Cross NC is a health insurance provider that offers a range of health plans and services to individuals and groups. The company focuses on delivering quality healthcare coverage and improving health outcomes for its members through innovative health programs and services. Blue Cross NC is committed to enhancing access to affordable healthcare while supporting the health and wellness of the communities it serves.

📋 Description

• Conduct nonclinical reviews based on applicable criteria and guidelines for requested services • Communicate decisions to providers and/or members according to department protocols • Document review outcomes and interpret and analyze nonclinical information • Complete verbal or nonverbal outreach to providers or members to obtain medical information • Identify and refer organization determinations requiring clinical review to a nurse or Medical Director • Review authorizations for accuracy to avoid impacting claims payment • Support care management outreaches to meet CMS information-solicitation and notification standards • Retrieve and attach facsimiles for administrative processing • Serve as a subject matter expert on the nonclinical review process

🎯 Requirements

• High school diploma or GED • 3+ years of experience in a related field • Call center experience is a plus • Customer service experience in the healthcare/medical space is a plus

🏖️ Benefits

• Work-life balance, flexibility, and autonomy • Medical, dental, and vision coverage • Health and wellness programs • Parental leave and support • Adoption and surrogacy assistance • Career development programs • Tuition reimbursement for continued education • 401(k) match including an annual company contribution • Paid Time Off (PTO) • Annual Incentive Bonus based on annual corporate goal achievement and individual performance • Competitive health benefits and wellness programs

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