Account Manager, FC SMB – Hard Goods

🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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eBay

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🏪 Marketplace

💰 $1.1G Post-IPO Debt - eBay on 2022-11

eCommerce • Marketplace

eBay is a global online marketplace that connects buyers and sellers through auctions and fixed-price listings. The platform hosts consumer-to-consumer and business-to-consumer transactions across a wide range of categories, including collectibles and live-streamed commerce (eBay Live). eBay runs promotional events and charity auctions, maintains a worldwide office footprint with hybrid work options, and emphasizes community and economic opportunity for its users.

📋 Description

• Own commercial performance and GMV growth across an assigned book of business • Act as a trusted advisor throughout a year-long seller engagement • Optimize listings for discoverability and conversion through titles, item specifics, pricing, imagery, and inventory depth • Lead structured monthly business reviews with sellers • Translate performance insights into growth strategies and execution plans • Use data and performance insights to prioritize high-impact actions • Communicate business initiative progress to internal and external partners • Provide multi-level performance reporting • Support sellers via email, phone, and virtual meetings • Address seller questions and provide insights • Collaborate with internal partners to onboard clients, solve challenges, and deliver a seamless seller experience • Stay current on eBay marketplace trends • Advocate for clients’ needs within the organization

🎯 Requirements

• 2–3+ years of experience in account management, client services, customer success, or a similar role • Demonstrated success delivering revenue growth in a commercially driven environment • Ability to lead structured performance conversations • Excellent communication and interpersonal skills with a consultative and strategic mindset • Ability to manage multiple accounts and projects in a fast-paced, performance-driven environment • Strong analytical and problem-solving skills • Tech-savvy and comfortable using CRM systems and productivity tools (e.g., Salesforce, GSuite, etc.) • Associate’s degree required • Bachelor’s degree preferred or equivalent relevant experience • Experience in eCommerce, marketplace platforms, or B2C sales is a plus • Remote roles are not eligible for U.S. visa sponsorship

🏖️ Benefits

• Target bonus (as applicable) • Restricted stock units (as applicable) • Medical benefits • Financial benefits • Other benefits • 401(k) eligibility • Paid time off (PTO) • Parental leave • Remote work arrangement