Application Support Project Manager

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Cobalt Benefits Group, LLC (DBA: Blue Benefit Administrators, CBA Blue & EBPA)

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Cobalt Benefits Group, LLC (DBA: Blue Benefit Administrators, CBA Blue & EBPA) is a full service Third Party Administrator (TPA) that specializes in the customization, marketing, and operation of self-funded employee benefit plans. With over 30 years of experience and a team of over 195 employees, CBG provides a wide array of products and services including self-funded medical and dental plans, Flexible Spending Accounts, Health Reimbursement Arrangements, and COBRA management. CBG aims to assist employers in building custom benefit plans while managing costs and ensuring compliance with regulations.

📋 Description

• Lead Javelina system upgrades and support ongoing application operations • Manage upgrade project schedules, milestones, dependencies, risks, and project plans • Plan and execute smoke, regression, release, and user acceptance testing • Assess known issues and document release risks before deployment • Coordinate end-user testing and consolidate outcomes, open issues, and readiness findings for leadership review and go/no-go decisions • Provide post-production upgrade support and ongoing application support • Intake, triage, track, escalate, and coordinate resolution of application issues • Manage vendor communications and participate in project, vendor, and internal status meetings • Document decisions, risks, follow-up actions, project activities, testing, issues, and support information • Train resources on Javelina ticketing, release testing procedures, upgrade project plan management, and Javelina modules and workflows • Provide concise status updates to stakeholders and leadership

🎯 Requirements

• Proven hands-on experience with the Javelina claims platform, including core modules, workflows, and ticketing processes • Demonstrated experience with project management, software release lifecycles, system upgrades, and production support • Experience designing, executing, and coordinating smoke, regression, release, and user acceptance testing • Strong analytical skills in issue triage, root-cause tracking, risk assessment, and release-readiness evaluation • Strong written and verbal communication skills, with the ability to present testing results and recommendations to leadership • Ability to facilitate training, collaborate with external vendors, and manage priorities effectively in a remote work environment • Highly organized, accountable, and able to manage multiple workstreams through completion • Detail-oriented and quality-focused, with sound judgment in identifying and communicating release risks • Collaborative and service-oriented, with a proactive approach to problem-solving and stakeholder support • Adaptable and composed during deployments, production issues, and changing project priorities

🏖️ Benefits

• Fantastic medical, dental, and vision insurance • Twice annual employer HSA contributions, covering 50% of the HDHP plan’s annual deductible • Company provided Basic Life and AD&D • Company paid Short-Term and Long-Term Disability • Flexible Spending Accounts • 401(k) Retirement Plan with up to a 6% employer-match • 100% fully vested after 3 years • 10+ paid holidays • Fully Paid half day Summer Fridays • Generous paid vacation and sick time • Annual Paid Volunteer Day • Annual Tuition Reimbursement • Annual Health and Wellness Reimbursement • Fun company events • Benefits available after applicable waiting periods: 60 days for insurance/FSA; 90 days for disability and 401(k)

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