Field Clinical Specialist

🔥 5 minutes ago

🌽 Illinois – Remote

infoinfo

💵 $120k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on EBR Systems, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

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Logo of EBR Systems, Inc.

EBR Systems, Inc.

51 - 200 employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

EBR Systems, Inc. is driven to deliver superior treatment for millions of patients suffering from cardiac rhythm diseases by developing safe, clinically superior, cost-effective, and reliable therapies using wireless cardiac stimulation. The company’s initial product, the WiSE® CRT System, is a first-of-its-kind medical device developed to overcome the limitations of traditional Cardiac Resynchronization Therapy (CRT) in heart failure patients by eliminating the need for a lead to the heart’s left ventricle and the associated complications of that lead.

📋 Description

• Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures • Identify suitable patients, ensure adherence to best practices, and troubleshoot devices • Assist in pre-procedure planning and post-procedure follow-up • Offer training sessions, presentations, and hands-on demonstrations for healthcare professionals • Guide users through imaging modalities, procedure workflows, and evolving product features • Build and maintain relationships with physicians, research coordinators, and clinical teams • Serve as primary point of contact for assigned sites • Facilitate device utilization, procedural planning, and logistical support • Provide continuous support and resources to help physicians achieve clinical and operational goals • Develop and deliver educational materials, models, simulations, and in-service programs • Ensure teams understand device functionality, procedural techniques, and clinical data interpretation • Gather feedback on device performance, procedural efficiency, and patient outcomes • Implement feedback collection through surveys, interviews, and focus groups • Analyze feedback data to identify trends, improvement areas, and innovation opportunities • Collaborate with engineering and product development on product enhancements and future innovations • Ensure clinical activities comply with regulatory requirements and company policies • Generate accurate documentation for continuous record keeping • Secure and maintain vendor credentials for healthcare facility access • Perform other duties as assigned

🎯 Requirements

• Relevant clinical support experience in field clinical support, clinical engineering, or similar clinical roles within the medical device industry • High school diploma plus 11 years of relevant experience; or Associate degree plus 9 years of relevant experience; or Bachelor's degree plus 7 years of relevant experience; or Advanced degree plus 5 years of relevant experience • Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools • Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies • Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows • Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings • Familiarity with cardiac imaging and hospital decision-making processes • Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience • Ability to develop physician champions and navigate complex account environments • Willingness to travel approximately 80% of the time, including weekend, overnight, and international travel • Candidates must reside within the assigned territory, preferably in Chicago, and live within one hour of a major commercial airport • A valid driver's license is required • Compliance with applicable driving and state regulations is mandatory • Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds • Specific vision abilities including close vision, distance vision, depth perception, color vision, and ability to adjust focus • Ability to tolerate extended periods of sitting and/or standing, vision monitoring, and moderate noise levels

🏖️ Benefits

• Competitive compensation • Equity • Comprehensive benefits • Generous PTO • Medical, dental, and vision insurance provided at no cost for employee-only coverage • 401(k) matching plan • Paid Time Off – starting at 3 weeks per year • Competitive salary with opportunities for career growth • Employee stock options • Life & AD&D and long-term disability insurance • Education assistance • Voluntary commuter benefits and pet insurance • Weekly company lunches and occasional happy hour events • Meaningful work and much more!

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