Field Service Specialist

🕒 October 7

🌵 Arizona, Texas – Remote

🌵 Arizona – Remote 🤠 Texas – Remote

💵 $67.8k - $101.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ecolab

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1923

🍽️ Food & Beverage

🏥 Healthcare

🏨 Hospitality

Food & Beverage • Healthcare • Hospitality

Ecolab is a global leader in providing water, hygiene, and infection prevention solutions and services. With a strong emphasis on sustainability, Ecolab partners with customers across more than 40 industries to enhance operational efficiency, safety, and sustainability while maintaining product quality and guest satisfaction. The company's innovative solutions help optimize water and energy use, improve operational efficiencies, and advance food safety. Furthermore, Ecolab's commitment to a sustainable future is highlighted through programs like Ecolab Water for Climate, aimed at reducing greenhouse gas emissions and conserving vital resources.

📋 Description

• Perform on-site and/or remote installations of CoolIT direct liquid cooling products • Conduct preventative and corrective maintenance on direct liquid cooling systems • Read and interpret blueprints and technical drawings • Provide technical support to ASP or end-user on-site technicians, including Tier 3 and 4 data centers • Provide plumbing and HVAC consultation to internal teams • Develop subject matter expertise in CoolIT’s product portfolio • Deliver training to customers, service technicians, and internal staff in person or remotely • Troubleshoot and resolve issues following established service processes • Coordinate with Authorized Service Providers as needed • Ensure compliance with environmental, health, and safety regulations • Complete service documentation, reports, and system testing records • Coordinate and dispatch field service visits with end-users and Authorized Service Providers • Report to the Manager, Field Service Ops

🎯 Requirements

• Experience in a Service Specialist or equivalent technical role with a solid understanding of project workflows and ability to manage aspects of projects • Strong knowledge and understanding of technical cooling system loops, including various loop configurations • Mission-critical environment experience required • Proficiency with pipe materials and joining methods, including plastic fusion, Victaulic piping, and clamping and torquing requirements • Proficiency with Microsoft Office (Word, Outlook, Excel) • Professional verbal and written communication skills in English • Valid driver’s license with a clear abstract • Valid passport and eligibility for international travel and security checks • Ability to frequently lift up to 150 lbs between two people • Ability to work remotely in a suitable home setup • Willingness and ability to travel internationally up to 65% • Background checks, including criminal record checks and education verification, required • Red Seal/Journeyman Certification in pipe trades preferred • Solid expertise in hydronics preferred • Mechanical/electrical background and ability to understand control systems integration preferred • Interest in high-level programming logic preferred • Experience with FSM software platforms such as NetSuite and SAP preferred • Hands-on technical ability preferred

🏖️ Benefits

• Employer-provided medical, dental, and vision coverage • Voluntary Life & AD&D Insurance • Employer-paid Short-Term Disability and Long-Term Disability coverage • 401(k) retirement plan with 2% employer-sponsored contribution • Three weeks of paid time off, six flex days, and one-week company-wide holiday shutdown • $1,000 annually for professional development and continued learning • Casual, professional workplace environment • Remote work environment • Vacation (12 days) • Holidays • Parental leave • Employee stock purchase plans for Full-Time Associates • Discount on day care services and caregiver services • Adoption assistance • Group legal services • Employee assistance program • Employee discount program • Education assistance program • On-site childcare and fitness facilities may be available at select Ecolab locations • Medical, dental, vision, life, accident, critical illness, hospital indemnity, auto, home, pet, and identity theft protection insurance • Pension plans • Retirement health care benefits • Short-term incentives