
51 - 200 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
ECP is a company that provides comprehensive software solutions for assisted living and long-term care communities. Their offerings include community management systems, electronic medication administration records (eMAR), electronic health records (EHR), care plans, customer relationship management (CRM), and billing software. ECP's services are designed to improve the workflows for assisted living, independent living, memory care, intellectual and developmental disability support, pharmacies, and group homes, ensuring better care and operational efficiency. The company is recognized for integrating seamlessly with pharmacy partners and offering a user-friendly platform that supports care providers, owners, and operators, caregivers, nurses, and other personnel in these communities. ECP is trusted by thousands of senior living communities across the United States and beyond.
🔥 0 minutes ago
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51 - 200 employees
🏥 Healthcare
💼 Consulting
📦 Logistics
Healthcare • Consulting • Logistics
ECP is a company that provides comprehensive software solutions for assisted living and long-term care communities. Their offerings include community management systems, electronic medication administration records (eMAR), electronic health records (EHR), care plans, customer relationship management (CRM), and billing software. ECP's services are designed to improve the workflows for assisted living, independent living, memory care, intellectual and developmental disability support, pharmacies, and group homes, ensuring better care and operational efficiency. The company is recognized for integrating seamlessly with pharmacy partners and offering a user-friendly platform that supports care providers, owners, and operators, caregivers, nurses, and other personnel in these communities. ECP is trusted by thousands of senior living communities across the United States and beyond.
• Prepare, format, and import customer-provided reports, documents, and data files using Microsoft Excel, Microsoft Word, Adobe Acrobat, and ECP’s proprietary web-based platform • Modify and organize files for compatibility with import requirements and software specifications • Perform quality assurance checks on customer documents before and after import • Troubleshoot and resolve file-formatting, data-integrity, and document-quality issues • Ensure reliable file imports meet internal standards and customer expectations • Complete time-sensitive tasks within deadlines while maintaining accuracy and reliability • Communicate with internal teams and external customers to clarify requirements, provide status updates, resolve issues, and support cross-functional efforts
• Associate’s degree preferred • Experience with scheduling and hosting virtual meetings • Strong analytical and critical thinking skills to develop next steps and ensure positive customer outcomes • At least 1-2 years’ work experience in a professional environment • Proficiency with Microsoft products • Strong attention to detail and ability to identify and correct errors in documents and data • Excellent time management and organizational skills with the ability to prioritize tasks effectively • Solid written and verbal communication skills for collaboration across teams and with customers • Ability to quickly learn and adapt to proprietary software and new technology tools • Experience working in a data, operations, or document management role is a plus • Prior experience using web-based or SaaS platforms • Familiarity with data formatting, document standards, or import workflows • A remote work environment that is compliant with cybersecurity and other company workplace policies
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