Administrative Support – Financial Aid

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

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ECPI University

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

Education

ECPI University is a private, career-focused university founded in 1966 that offers accelerated, hands-on associate, bachelor’s and master’s degree programs across technology, nursing, health sciences, business, criminal justice, and culinary arts. It provides on-campus programs at multiple locations in the U. S. and a robust online learning option (Online+) designed for working students and military personnel, emphasizing practical skills development, accelerated completion timelines, and career services.

📋 Description

• Support the Financial Assistance Department with phone calls, email inquiries and tasks as assigned • Assist students with their FAFSA, Entrance Counseling and Master Promissory Note • Process student invoices • Perform a variety of administrative tasks to support the efficient daily operations of the Financial Assistance department • Pitch in to support department initiatives • Work with financial assistance advisors • Updates reports and spreadsheets • Collect students documents and scan to image now • Other duties as assigned

🎯 Requirements

• High School Diploma required, Bachelor's degree preferred • 1-3 years of customer service experience in an office setting • Strong customer service, communication and interpersonal skills • Enjoy helping others; positive attitude; flexible • Ability to quickly master new computer applications; strong, accurate data entry skills; attention to detail • Ability to organize, multitask, prioritize and work under pressure at times, team player • Good phone etiquette skills and understanding of phone systems • Ability to use MS Word, Excel and Outlook for basic/moderate level functions

🏖️ Benefits

• Professional work environment • Student-centered focus • Talented and committed co-workers • Competitive compensation & benefits plan