Regional Director – Franchise Operations

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Edible Brands

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

Edible Brands is a family of purpose-led food and gifting brands built around a centralized e-commerce and franchise platform. It owns Edible Arrangements and Rōti, operating a mix of corporate and franchised retail locations while powering omnichannel sales via Edible. com, mobile apps, third-party delivery partners, and a digital marketplace. The company focuses on scalable technology, supply chain, marketing, and franchise support to grow gifting and fast-casual restaurant concepts.

📋 Description

• Build strong relationships with franchisees, providing coaching, consultation, and actionable feedback to help them drive store sales & profitability • Conduct business reviews to analyze performance, identify improvement opportunities, and develop action plans tailored to individual franchisee needs • Collaborate with franchisees to drive store-level profitability through operational efficiency, superior guest service, and effective sales and store-level marketing strategies • Ensure the successful implementation of company initiatives, including compliance with operational standards, policies, and regulatory requirements • Guide underperforming locations by assessing challenges and partnering with franchisees to develop corrective action plans that address sales, customer experience, and operational gaps • Support new store openings& transfers by coordinating pre- and post-launch activities with franchisees and corporate operations teams to ensure readiness and success • Share best practices across the regional franchise network, fostering a culture of continuous improvement and innovation • Advise multi-unit franchisees on operational infrastructure and support systems needed to scale effectively • Partner with Corporate cross-functional teams, including field marketing, to develop localized strategies that drive brand awareness and customer engagement. • Regularly report on regional trends and performance metrics, providing insights and recommendations to leadership

🎯 Requirements

• 6+ years of experience in franchise operations regional management • Experience leading & influencing a direct, and in-direct high performing team • Proven track record of achieving financial targets, operational excellence, and driving results in a franchise or multi-unit environment • Experience analyzing P&L statements, identifying areas of financial opportunity, and providing strategic guidance to enhance profitability and overall business success • Ability to travel within the designated region as required • Proficiency in using relevant software and tools

🏖️ Benefits

• Healthcare plans that include health/dental/vision insurance • 401K Plan • company-paid life insurance and short-term disability • flexible spending account options • Paid time off, including sick days & holidays to support work-life balance