Strategic Account Specialist

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.
• No salary listed.

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Educate 360

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Educate 360 is a comprehensive training organization that specializes in creating tailored learning and development programs for various industries. With over 900 courses, they cover high-demand topics such as Agile, Scrum, AI, cybersecurity, project management, and more. Their approach includes assessing organizational goals, designing customized training solutions, and providing ongoing support to ensure successful learning outcomes. Educate 360 unites experts from leading brands to deliver a holistic training experience and empower organizations in today's tech-driven economy.

📋 Description

• Build dependable one-to-one relationships with assigned Microsoft Commercial Skilling Managers and understand their priority accounts, initiatives, adoption concerns, skilling plans, and next steps • Lead consultative discovery conversations focused on customer objectives, affected roles, adoption barriers, Microsoft priorities, progress measures, and desired outcomes • Turn customer signals such as Copilot rollouts into business conversations about target populations, workflows, readiness, behavior change, ownership, adoption barriers, and measurable outcomes • Track account and opportunity visibility, including stage, owner, next action, revenue potential, delivery status, follow-on opportunities, and captured evidence • Coordinate Educate 360 subject matter experts, instructors, delivery teams, Microsoft field roles, trainers, Unified resources, and other programs within cohesive customer plans • Identify customer needs connected to Microsoft 365 Copilot Chat, agents, Copilot Studio, Azure AI, Azure, Security, Fabric, Power Platform, Dynamics 365, certifications, Applied Skills, Microsoft Learn, and AI Skills Navigator • Build broader customer journeys from initial engagements into role-based programs, advanced-user development, agents, human skills, reinforcement, and ongoing skilling • Capture customer problems, work performed, audiences, business context, adoption signals, measurable evidence, customer language, and logical next steps • Turn successful engagements into internal stories for Microsoft CSMs and field teams

🎯 Requirements

• 3+ years of experience in strategic sales, account management, customer success, or a related client-facing role • Experience building relationships with enterprise customers, partners, or technology stakeholders • Strong consultative discovery, relationship-management, and business communication skills • Ability to manage multiple stakeholders and opportunities across a complex sales cycle • Highly organized, self-motivated, and comfortable working independently while coordinating across teams • Demonstrated self-awareness, sound judgment, and a high level of emotional intelligence • Proficiency with Microsoft Office • Familiarity with CRM or pipeline-management tools • Familiarity with Microsoft technologies, skilling programs, or the Microsoft partner ecosystem is preferred

🏖️ Benefits

• Competitive Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision plans • 100% company-paid Life insurance • 100% company-paid Disability insurance • 401(k) matching program

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