Forward Deployed Engineer – Solutions Engineer

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eFlexervices

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

☁️ SaaS

SaaS

eFlexervices is a web-based service platform; the only available text is a website message indicating the site (Geteflex) requires JavaScript to function, so the company appears to operate an online application or portal. There is insufficient public detail to determine the product focus, target customers, or industry verticals beyond being a web application. eFlexervices likely provides software delivered via the web (SaaS), but further specifics are unavailable from the provided snippet.

📋 Description

• Pre-trial site investigation (Shopify / Salesforce Commerce Cloud) • Cache-safety design — what's safe to serve from cache without showing one shopper another's data • Launch QA and post-launch speed validation • Live diagnosis of performance and caching incidents; escalate genuine platform bugs to engineering with evidence • Technical customer calls, including delivering bad news plainly • Own the final "safe to serve" call on every configuration before it ships

🎯 Requirements

• Must-Haves (all required) • HTTP caching depth — configured or debugged a CDN/edge (Cloudflare, Fastly, Akamai, Varnish), not just used one • Performance measurement — Core Web Vitals / RUM; questions a metric before acting on it • Reads real frontend code — JS/DOM; Shopify Liquid or SFCC a plus • Live arithmetic — comfortable doing rough traffic/capacity math out loud • Investigation discipline — forms a theory first, checks simple explanations first • Launch ownership — owned a customer-facing launch or migration end to end • Customer judgment — delivers bad news plainly, without blaming and without folding • Roughly 5+ years, at least 2 customer-facing • Logistics • Advanced English 4+ hours daily overlap with US Eastern business hours (live US customer calls — must-have, not preference) • Camera-on and screen-share for live sessions

🏖️ Benefits

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace. • Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements. • Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds. • Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance. • Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.