Certified Medical Assistant, CMA

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

👻 Ghost score 0%

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Eleanor Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Eleanor Health is an outpatient addiction treatment program that provides online services for people in recovery from substance use disorder. They offer judgment-free support, affordable treatment plans, and personalized care. Eleanor Health focuses on a whole-person approach to recovery, addressing both the medical condition and underlying causes of addiction. Services include virtual drug and alcohol rehab, individual appointments with licensed clinicians, safe medical detox, medication-assisted treatment, therapy, and peer support. The company operates in multiple states and provides state-wide online appointments with select in-person services.

📋 Description

• Conduct initial member intake and assessments, including social history, medical history, current medications, and overall member needs • Assist with coordinating member care plans and adherence to prescribed treatments and protocols • Support members through intake, monitor withdrawal symptoms, and provide appropriate interventions • Provide direct member care, including administering medications, injections, and other clinical tasks as directed • Prepare and maintain examination and treatment areas • Manage and document member information accurately in EHR systems • Assist with prior authorizations and pre-certifications • Serve as the first point of contact for medication-related questions and escalate appropriately • Perform routine in-clinic laboratory tests, including urine drug screens, and document and report results • Schedule and coordinate appointments, follow-ups, and referrals • Provide education and resources on health maintenance, medication management, and substance use disorder recovery • Assist with front office tasks, including telephone reception, scheduling, check-in, and time-of-service collections • Maintain inventory of medical supplies and equipment • Participate in interdisciplinary team meetings regarding member progress, challenges, and care strategies • Communicate with members, families, and team members with empathy and cultural sensitivity • Support continuous improvement initiatives and develop best practices in substance use disorder treatment • Contribute to a mission-focused, ethical, proactive, and collaborative workplace culture

🎯 Requirements

• High school diploma or equivalent required • Completion of an accredited Medical Assistant or LPN program • Current certification as a Certified Medical Assistant (CMA) from a recognized certifying body (e.g., AAMA, AMT, NCCT) • Minimum of 1-2 years of experience in a clinical setting, preferably in a substance use disorder treatment facility or behavioral health environment • Experience with EHR systems and medical documentation • Strong clinical skills, including medication administration and basic laboratory procedures • Excellent organizational and multitasking abilities • Strong interpersonal and communication skills, with a focus on patient-centered care • Ability to work collaboratively in a fast paced, team-oriented environment • Compassionate approach to patient care with a strong understanding of the complexities of substance use disorders • Comfortable with ambiguity and taking on a variety of tasks, as needed

🏖️ Benefits

• Generous Paid Time Off (prorated for new employees) • 12 Vacation days • 12 Wellness (Sick) days • 3 Floating holidays • 9 Company-observed holidays • Jury Duty, Voting Leave, and other forms of paid time off may be available • Eleanor-paid medical and dental insurance plans, with affordable vision coverage • 401(k) plan with 3% match • Short-term disability • Long Term Disability (employee paid) • Life Insurance (Eleanor and employee-paid options) • Paid Family & Medical Leave (PFML) • Mindfulness App Reimbursement • EAP with eight face-to-face sessions • Virtual health and wellness visits covered by the medical plan