Associate Director, Field Medical Operations

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $132k - $193.6k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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Eli Lilly and Company

WebsiteLinkedInAll Job Openings

10,000+ employees

💊 Pharmaceuticals

🏥 Healthcare

🧬 Biotechnology

💰 $6.5M Post-IPO Debt - Eli Lilly on 2024-02

Pharmaceuticals • Healthcare • Biotechnology

Eli Lilly and Company is a multinational pharmaceutical company that researches, develops, manufactures, and markets prescription medicines across multiple therapeutic areas including diabetes, oncology, immunology, neuroscience, and pain. Headquartered in Indianapolis, Indiana, Lilly is known for its extensive R&D, clinical development, and global commercialization of biologic and small-molecule drugs. The company focuses on drug discovery, clinical trials, regulatory approvals, and large-scale pharmaceutical manufacturing and distribution.

📋 Description

• Drive the advancement of Field Medical capabilities, platforms, and processes, including virtual capabilities, AI, engagement planning, CRM management, global data enablement, content management, and reporting • Lead Field Medical sizing, alignments, and territory management efforts • Turn Field Medical data into insights and action • Lead the FMSO India team to deliver world-class operations • Monitor technologies, data, processes, and industry insights to identify opportunities to optimize field operations strategy • Partner with field medical teams to operationalize therapeutic-area focus and lead territory sizing and structural needs aligned with priorities across business units and global affiliates • Maintain service levels in timeliness, performance, and quality • Partner across Field Operations and lead project execution • Own performance and results of FMSO capabilities • Ensure compliance with company policies and local laws and regulations for Field Medical • Deliver and enable innovative technologies and capabilities for current and future field operations, focusing on AI across workstreams • Prioritize and agilely deliver platform roadmaps, articulate requirements, and perform business user testing • Serve as system owner and business subject matter expert for Field Medical platforms • Provide knowledge and training support for designated platform users • Represent the business in system governance and prioritization meetings • Incorporate user feedback into tool and service development and implementation • Ensure assigned platforms are operationally stable and continuously improved in partnership with Tech@Lilly • Report to the Executive Director, Global Field Medical Operations and Capabilities

🎯 Requirements

• Bachelor’s degree • 3+ years of direct experience supporting field operations, including field structure operations, engagement planning, and reporting • Previous experience working with Field Medical platforms, processes, and data products, including CRM, Field Insights, H1, and AI integration • Authorized to work in the United States on a full-time basis • Demonstrated success in influencing without authority and achieving results through others • Demonstrated ability to develop and apply innovative solutions • Strong learning agility • Previous successful field operations experience • Previous experience providing operations and alignment support to field teams • Strong analytical mindset • Business-enabling approach to work • Proven ability to communicate effectively and work with a variety of stakeholders • High level of motivation and desire to find creative solutions to challenging situations • Proven ability to experiment, iterate, and innovate • Demonstrated broad and deep technology learning agility • Strong process and operational mindset • MBA

🏖️ Benefits

• Company bonus depending on company and individual performance • Company-sponsored 401(k) • Pension • Vacation benefits • Medical, dental, vision, and prescription drug benefits • Flexible benefits, including healthcare and/or dependent day care flexible spending accounts • Life insurance and death benefits • Time off and leave of absence benefits • Well-being benefits, including employee assistance program, fitness benefits, and employee clubs and activities • Employee resource groups offering support networks