Senior Field Service Engineer

Job not on LinkedIn

🕒 October 2

🌽 Illinois, Nevada, +2 more states – Remote

infoinfo

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on Ellsworth Adhesives's careers page, not through a job board

First seen by Remote Rocketship October 2

Logo of Ellsworth Adhesives

Ellsworth Adhesives

1001 - 5000 employees

Founded 1974

🎖️ Defense

📦 Logistics

🏥 Healthcare

Defense • Logistics • Healthcare

Ellsworth Adhesives is a global specialty chemical distributor and equipment manufacturer focused on adhesives, custom resin packaging, formulation, and related manufacturing services. The company provides technical support, engineering sales, and value-added services to industrial and commercial customers across multiple sectors, operating branches and warehouses in the U. S. and internationally. Ellsworth emphasizes employee development, benefits, and compliance while offering distribution, product development, and manufacturing capabilities.

📋 Description

• Perform on-site preventive maintenance, troubleshooting, repairs, equipment modifications, and installations of medium- to highly-complex systems • Install, troubleshoot, repair, modify, overhaul, or refurbish standard and special-purpose equipment and system components at customer locations • Integrate equipment with customer and third-party vendor equipment as needed • Provide after-sales technical support and machine maintenance training to customers • Perform preventive maintenance on customer equipment • Communicate with customers to schedule installations, repairs, and preventive maintenance work, including estimated arrival times for unscheduled service requests • Respond to technical questions and routine customer and sales inquiries regarding equipment operation and performance • Maintain equipment documentation related to internal assembly, testing, setup, and troubleshooting • Deliver startup services and customer training during installations • Participate in trade shows as required

🎯 Requirements

• 4+ years of direct work experience (2+ years for career level candidates) • Bachelor’s degree from a four-year college in Engineering or related field; other combinations of education and experience may be considered • Must possess and maintain a valid driver’s license with a satisfactory driving record • Strong customer service skills with the ability to manage high-stress situations with professionalism • Ability to respond promptly to customer needs and gather feedback to drive continuous service improvement • Training and development in the machine tool industry, latest technologies, and company product lines • Knowledge of and ability to adhere to safety and security protocols • Ability to work independently with minimal guidance and make decisions outside standard operating procedures • Familiarity with relevant industry regulations and standards • Frequent travel: 25–50% domestic and occasional international • Ability to lift 75 lbs., frequently bending and lifting safely

🏖️ Benefits

• Competitive wage • Bonus plan • Health insurance • Prescription coverage • Dental insurance • Vision insurance • Life insurance • Disability insurance • Flexible Spending • 401(k) • Employee Assistance • Paid Time Off • Holidays • Wellness Program • Social Events • Community Involvement

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🇺🇸 United States – Remote

💵 $68.6k - $109.8k / year

💰 $545.9M Post-IPO Debt - ABB on 2023-11

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🟠 Senior

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