Forward-Deployed Product Engineer

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💻 Full-stack Engineer

👻 Ghost score 21%

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Elm AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $3.8M Seed Round on 2026-08

Artificial Intelligence • SaaS • B2B

Elm AI is an AI deployment company that builds and operates AI agents and software to automate workflows for supply chain, procurement, sourcing, compliance, and operations teams. Its agents read audit reports, extract findings, draft supplier follow-ups, chase expiring certificates and documents, validate questionnaires, manage corrective action plans, and integrate with enterprise systems (SAP, Oracle, Sedex, EcoVadis) in multiple languages. Elm AI combines consultants and AI deployment engineers to choose a high-impact workflow, configure software or integrations, and measure business impact—typically delivering from assessment to daily use in about six weeks. Headquartered in New York with offices in London and Bangalore, Elm AI reports deployments across 10,000+ factories and 50+ countries and is SOC 2 Type II certified.

📋 Description

• Work with customers to understand workflows, data and constraints and prioritize what to build • Build and ship APIs, integrations, backend services, agent workflows and customer-facing interfaces • Take prototypes into production with evaluations, monitoring, error handling and human review • Connect customer systems and documents to Elm despite inconsistent data and operational requirements • Work alongside customers during rollout, diagnose issues and improve software based on usage • Turn deployment patterns into reusable product capabilities with the core engineering team • Define success with customers and deployment strategists and use feedback and results to guide iteration • Own the technical path from discovery and prototyping through production and iteration

🎯 Requirements

• Strong software engineering skills and evidence of shipping software that people rely on • Ability to work across a stack, integrate external systems and debug across application and data boundaries • Good product judgment and ability to turn unclear requests into practical solutions • Comfort talking directly with customers and explaining technical tradeoffs clearly • Experience building with LLMs or AI agents, or substantial hands-on work demonstrating ability to learn quickly and evaluate their behavior • Ownership through deployment and follow-through, with care for reliability, data privacy and user experience • Curiosity about new tools and thoughtful use of AI in development • Helpful but not required: forward-deployed or customer-facing engineering experience • Helpful but not required: enterprise integrations, document processing or AI evaluations experience • Helpful but not required: early-stage startup experience • Helpful but not required: familiarity with supply chains, procurement, sourcing or compliance • Meaningful overlap with U.S. Eastern Time • Some customer travel may be needed

🏖️ Benefits

• Access to learning, AI tooling and experimentation budgets • Sustainable pace • Direct collaboration with founders, engineers and customer teams • Opportunity to own software from customer discovery through daily use • Opportunity to influence Elm's core product

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