Senior Content & Enablement Manager

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $110k - $160k / year

⏰ Full Time

🟠 Senior

👨🏼‍💻 Content Manager

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Eltropy

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

💸 Finance

💰 $25M Series A - Eltropy on 2021-06

AI • SaaS • Finance

Eltropy is

📋 Description

• Build comprehensive, reusable training materials for internal teams and customers across product features, solutions, and best practices. • Own strategy and execution within our existing learning management platform. • Integrate into the product release lifecycle to identify new features, changes, and enhancements ahead of launch. • Design enablement programs tailored to different audiences (CSMs, Implementation Engineers, Sales, internal stakeholders, and customers). • Maintain and update existing training materials as products and solutions evolve. • Partner with Product, Implementation, and Customer Success leadership to align enablement with business priorities.

🎯 Requirements

• Proven experience building enablement programs from the ground up, or successfully scaling existing programs at a growing company. • Hands-on expertise developing reusable, scalable training content for both internal and external audiences (video, documentation, interactive modules). • Demonstrated experience using AI tools to create and enhance training content efficiently. • Strong facilitation and communication skills; ability to translate complex technical concepts for diverse audiences. • Project management capability; comfort wearing multiple hats in a lean environment. • Passion for building knowledge systems that empower teams and customers to succeed. • Leadership experience or track record managing small teams. (Nice to Have) • Background in financial services, SaaS, or B2B software training. (Nice to Have) • Experience designing and running knowledge checks and certification programs. (Nice to Have) • Familiarity with credit union or community banking operations. (Nice to Have)