Senior CRM Consultant

🕒 2 days ago

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Embrace Software Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

💸 Finance

📚 Education

Software • Finance • Education

Embrace Software Inc. is a business investment company that specializes in acquiring and building world-class software businesses across various industrial sectors. With a focus on mission-critical software, Embrace aims to add value to its portfolio of companies, which range from small and medium-sized businesses to Fortune 500 firms. The company supports its acquired businesses by providing resources and operational expertise to foster growth and enhance customer satisfaction.

📋 Description

• Lead the optimization, governance, and long-term roadmap of our core GTM infrastructure. • Act as the principal architect of our revenue ecosystem, transforming complex business strategies into elegant, scalable CRM solutions. • Design and implement robust, declarative (no-code/low-code) workflows and process maps. • Manage the structural and operational alignment between Marketing Automation Platforms (HubSpot, Marketo) and the core CRM. • Build and maintain real-time, executive-level revenue dashboards tracking pipeline velocity, conversion rates, forecasting benchmarks, and net revenue retention (NRR). • Apply strong logical reasoning to diagnose and troubleshoot system edge-cases, data loops, or sync bottlenecks under tight, highly competitive timelines.

🎯 Requirements

• 5–8+ years of experience in CRM Consulting, Revenue Operations, or Sales Operations, with a proven track record of delivering end-to-end CRM implementations. • Expert-level declarative configuration skills in major CRMs (e.g., Salesforce Certified Advanced Administrator, Sales Cloud Consultant, or HubSpot Certified CRM Architect). • Exceptional problem-solving skills with a natural ability to deconstruct complex, chaotic business challenges into structured, logical technical steps. • Proven resilience and adaptability in high-velocity, competitive landscapes where business requirements, team structures, and strategic priorities evolve rapidly. • Strong business analysis skills with an ability to challenge stakeholders constructively, refine messy processes, and prevent system over-engineering. • Solid understanding of B2B SaaS and pipeline metrics (Pipeline Velocity, Churn, LTV:CAC, and ARR tracking). • Proficient with data loading tools (e.g., Data Loader, DemandTools) and relational database design concepts.

🏖️ Benefits

• Competitive salary, structured based on Indian working hours. • Comprehensive training and mentorship programs for skill and knowledge enhancement. • Opportunities for career advancement and professional development. • Experience collaborating with a diverse, global team within a remote work setting.