Senior Implementation Success Partner – Surgical Growth

🕒 2 days ago

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Logo of Qventus, Inc

Qventus, Inc

51 - 200 employees

Founded 2012

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

💰 $85M Series D - Qventus on 2025-01

Healthcare • SaaS • Artificial Intelligence

Qventus, Inc. is a healthcare-focused AI and automation company that provides a SaaS platform to hospitals and health systems to optimize clinical operations and patient flow. Its platform combines artificial intelligence, machine learning, and behavioral science to automate administrative workflows across perioperative care, pre-admission testing, and inpatient capacity management—reducing surgery cancellations, shortening length of stay, and improving staff productivity. Qventus integrates with EHRs to deliver AI operational assistants that take action on routine tasks so clinical staff can focus on patient care.

📋 Description

• Partner with Sales before delivery handoff to shape scope, validate feasibility, and set delivery expectations for enterprise perioperative engagements • Define and manage timelines for enterprise-wide Qventus Periop Solution deployments across multiple service lines and facilities • Lead complex perioperative implementations involving service lines, surgeon groups, and executive stakeholders • Advise perioperative leadership and C-suite stakeholders on scope, risk, and operational strategy • Build relationships across client organizations, especially with executive and senior operational stakeholders • Collaborate with Data Engineers, Product Specialists, and Client Success Partners to maximize client value • Partner with operational and technical client teams to meet implementation requirements • Drive user, executive, and surgeon buy-in for workflows and tool adoption • Anticipate risks, design mitigation strategies, and advise leaders on resolution paths • Use Qventus dashboards and reporting tools to identify gaps, opportunities, and reinforcement strategies • Lead process improvement and change management efforts for workflow adoption and sustainability • Own implementation delivery for assigned client accounts with broad autonomy and accountability • Articulate Qventus’ value proposition and establish defined business outcomes • Build an enthusiastic customer base that can serve as references for prospective customers

🎯 Requirements

• 8+ years of project/program management experience for enterprise-wide SaaS implementations • 8+ years of professional experience at a healthcare consulting firm, digital health company, or health system • 8+ years of cross-functional experience managing end-to-end project lifecycles and milestones • Demonstrated experience leading large, complex implementations with executive engagement • Experience collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments • Knowledge of perioperative metrics, processes, challenges, and solutions • Fluency with Epic, Cerner, or comparable EHR environments, including EHR architecture, integrations, and workflow implications • Project management experience with complex provider-side healthcare implementations • Strong quantitative and analytical skills, including dashboards and reporting tools • Required prior experience managing projects for hospital systems, such as EHR implementations • Ability to understand, document, and analyze data using data validation dashboards, JAVA/SQL code, and complex Excel functions • Ability to travel on average 25%-35% • Satisfactory pre-employment background investigation and drug test required • SQL query-writing experience highly desired • PMP certification is a plus • Experience working with clinical and/or process consultants is a plus

🏖️ Benefits

• Open Paid Time Off • Paid parental leave • Professional development • Wellness stipend • Technology stipend • Employee referral bonus • Employee stock option awards

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