Specialty Casualty Claims Assistant Manager

Job not on LinkedIn

🔥 3 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

EMC Insurance Companies

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1911

🛡️ Insurance

Insurance

EMC Insurance Companies is a mutual insurance firm providing specialized business insurance solutions. They focus on commercial property insurance, liability insurance, workers' compensation, and business owners' policies. With a strong emphasis on personalized service, EMC collaborates closely with local agents to deliver comprehensive and tailored coverage. EMC is committed to understanding the unique challenges faced by its policyholders, offering risk management and loss control resources to help businesses safeguard their assets. Known for their dedicated partnerships and exceptional customer service, EMC ensures that businesses are prepared for the unexpected with their superior insurance solutions.

📋 Description

• Provide strategic guidance on complex casualty claims • Mentor and develop adjusters • Ensure claims are handled with excellence, consistency, and a strong customer focus • Collaborate with internal partners, agents, and insureds to deliver exceptional service while driving sound claim decisions • Control costs and support EMC's claims philosophy • Review specialty casualty claims to ensure proper investigation, coverage analysis, reserving, and resolution strategies • Assign claims based on complexity and adjuster expertise to optimize claim outcomes • Provide direction on complex coverage, liability, compensability, claim valuation, and litigation matters • Handle highly complex specialty casualty claims as needed • Review and approve reservation of rights and denial letters • Assist with counsel selection and monitor litigated claims • Ensure claim files comply with company best practices, regulatory requirements, and reserving guidelines • Authorize reserves and claim payments within authority levels while controlling claim and expense costs • Identify claims requiring escalation to Claims Committee, coverage counsel, subrogation, or specialty roundtables • Monitor team workload, productivity, performance metrics, and file documentation quality • Conduct hiring, performance management, coaching, development planning, and succession planning activities • Foster an inclusive, innovative team culture that supports employee growth and continuous improvement • Build strong relationships with agents, insureds, and internal business partners to deliver exceptional customer experiences • Collaborate with Underwriting, Marketing, Claims Leadership, and agency partners to identify trends, strengthen EMC's claims brand, and support business growth

🎯 Requirements

• Bachelor’s degree or equivalent relevant experience • Eight years of experience in casualty claims adjusting or related experience, including at least six years of experience with specialty casualty claims handling • Experience with Public Officials Liability, Employment Practices Liability (EPLI), and Law Enforcement Liability claims strongly preferred • Attainment of all applicable state licenses as required • Prior leadership experience preferred • Insurance designations, such as INS, AIC, and CPCU preferred

🏖️ Benefits

• Health insurance • 401(k) matching • Competitive paid time off plan • Volunteer time off annually • Professional development and growth opportunities • Wellness initiatives to improve team member well-being and reduce health insurance costs • Flexibility to dress for your day and opportunities for alternative work arrangements